Sapphire's snappy service... - Page 2

Novakain · 08-07-2003, 08:21 PM

Quote:

Originally posted by bajo
Who knows

Anyways, I decided to go with the upcoming Hercules 3D R9600Pro/128 retail - that must be the purtiest pup out there !(fast memory/copper hsinks/LED fan & best build quality)

Careful with their technical support. I once had an email argument with them that Windows NT 4.0 does not have a device manager. He said that it did, I said that it didn't. He went on to say that he had Windows NT on his Compaq computer at home, and although he hadn't switched it on within a few months, he was 99% sure that there was a device manager, he then continued on to explain in detail how to get into device manager through the system icon in the control panel. I said that we had Windows NT on about 200 of our PC's and 16 of our servers, and although I hadn't switched on my Compaq computer since that morning, I was 99% sure that it hadn't, and that could he please forward me through a link to a web site of something clearly showing where device manager was in NT. He sent me through a link on somePropriaetry HP Device manager used by servers for managing storage devices.

He then said that this was where the confusion was coming from and that we were both right.

bajo · 08-07-2003, 10:05 PM

they have 877 - tollfree # and the guy today was nice, also explained that both retail & oem cards (9800 & 9600) are identical, but the retail one has a 3 yr. warranty (as opposed to 1 yr.)

bajo · 08-07-2003, 10:07 PM

Quote:

Originally posted by pointreyes
If you get this one, let me know how good the 2D IQ is. Have you checked out the Tyan ATi boards? Tyan even provides temp sensors on the card.

OK, I also checked the Tyan review & the mem/hsink contact was not good... the card looks interesting tho.

Capitola · 08-20-2003, 10:49 AM

I send emails to Sapphire's tech support for the key/serial number of the redline 1.7 software as my oem version didn't come with it. So far, 2 emails, no reply. This is terrible service or lack of! I will have to use other o/cing softwares. Will think twice buying their products again.

Brian · 08-20-2003, 11:32 AM

Quote:

Originally posted by TQ
I've used it for a very gentle overclock.

I never thought I'd see the day! TQ is overclocking!

:wave2:

TQ · 08-20-2003, 05:56 PM

Quote:

Originally posted by Brain
I never thought I'd see the day! TQ is overclocking!

:wave2:

Heck, it's only the video card and a girly overclock at that. All I'm doing is running the memory at its rated spec of 350Mhz.

Heh...no data corruption.

I'd still never O/C the motherboard/CPU. Done been burned too badly with that.

TQ · 08-20-2003, 06:01 PM

Hilarious avatar, Brain. Makes one giggle.

N.H.B · 08-20-2003, 06:17 PM

Im putting the system below together this weekend. Im a little confused your 9800 pro should run at 380mhz w/o any overclock because thats the default speed.

TQ · 08-20-2003, 06:39 PM

Quote:

Originally posted by N.H.B
Im putting the system below together this weekend. Im a little confused your 9800 pro should run at 380mhz w/o any overclock because thats the default speed.

Sorry, I should have been more clear: Core Clock default=380Mhz. Memory Speed default=340Mhz. The Samsung chips used on the Sapphire 9800 Pro are rated for 350mhz , which is what I am running them at now.

bajo · 08-20-2003, 06:42 PM

howdy pardner ! ... yup, those mem. chips are great - 2.8ns, I'm lookin to get the 9600pro card with the same Samsung memory !

TQ · 08-20-2003, 07:03 PM

Quote:

Originally posted by bajo
howdy pardner ! ... yup, those mem. chips are great - 2.8ns, I'm lookin to get the 9600pro card with the same Samsung memory !

Oye, vato. I'm about to head out to hit CompUSA and Fry's looking for a Vantec Ion PSU and a couple of Western Digital SATA SE HD's...I'll see what they have in stock for a 9600 Pro.

N.H.B · 08-20-2003, 07:48 PM

Good luck and happy trails!

bajo · 08-20-2003, 08:12 PM

Quote:

Originally posted by TQ
Oye, vato. I'm about to head out to hit CompUSA and Fry's looking for a Vantec Ion PSU and a couple of Western Digital SATA SE HD's...I'll see what they have in stock for a 9600 Pro.

Just checked - unfortunately they only have an ATI retail 9600pro in stock - mem. is only 300MHz

TQ · 08-20-2003, 09:43 PM

I didn't find what I wanted locally, so I ordered from Googlegear.
That Vantec Ion PSU and a Western Digital 250GB SATA SE HD should do nicely, I would think.
I'd have ordered from NewEgg (I went so far as to open an account) but they didn't have the PSU in stock that I wanted.
No worries. It's good to have accounts where I might need them.

TQ · 08-20-2003, 09:45 PM

Quote:

Originally posted by bajo
Just checked - unfortunately they only have an ATI retail 9600pro in stock - mem. is only 300MHz

It's my understanding that those things overclock like a mofo. Might want to look into a Sapphire 9600 Pro and use their Redline utility to get it up to speed.

08-07-2003, 10:05 PM	#17
bajo C1eaner Join Date: Feb 2001 Location: TX, USA Posts: 17,176	they have 877 - tollfree # and the guy today was nice, also explained that both retail & oem cards (9800 & 9600) are identical, but the retail one has a 3 yr. warranty (as opposed to 1 yr.) __________________ USA "I won't be wronged, I won't be insulted, and I won't be laid a hand on. I don't do these things to other people, and I require the same from them." Duke (The Shootist) Gigabyte_AGP_LGA775, PentiumD960_dual core 3.6GHz, SapphireHD3850_AGP512MB_DDR2, WD RaptorX 150GB SATA_clearTop_16MB + Seagate 1TB SATA_32MB, CorsairDominator 2GB 8500_1066MHz, Dell 24" 2408WFP *AGP +DVIx2 +HDMI +DisplayPort +USB2x4, XPproSP3 Inspiron9400 17"uxga CentrinoC2duoT7600_2.39GHz_685MHz 4GB Micron6400@800_675_400MHz GeForceGo7900GSMobileForce_M6Enhanced_256MB 2x200GbSATA_7200rpm_16MBcache Vista hp, VistaP6001SP1
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08-20-2003, 10:49 AM	#19
Capitola Registered User Join Date: Jun 2003 Location: Canada Posts: 42	I send emails to Sapphire's tech support for the key/serial number of the redline 1.7 software as my oem version didn't come with it. So far, 2 emails, no reply. This is terrible service or lack of! I will have to use other o/cing softwares. Will think twice buying their products again.
(Offline)

08-20-2003, 06:01 PM	#22
TQ You gonna throw that? Join Date: Mar 2001 Location: Austin, TX Posts: 8,442	Hilarious avatar, Brain. Makes one giggle.
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08-20-2003, 06:17 PM	#23
N.H.B No Holds Barred Join Date: Mar 2003 Location: Little Rock, AR U.S.A Posts: 1,168	Im putting the system below together this weekend. Im a little confused your 9800 pro should run at 380mhz w/o any overclock because thats the default speed. __________________ Mothership SpecsAMD Athlon 64 X2 4800+ Dual-Core CPU/Winxp Pro 64 Bit Edition on 2x74Gig Raptors Raid 0, 32 Bit on 2x36Gig Raptors Raid 0-both on NFORCE4 chipset/MSI K8N Diamond Plus MB MS 7220 Ver 1.0/PC Power & Cooling TURBO-COOL 1KW PSU/Corsair TWINX2048-3200C2PT 2GB Kit DDR400 XMS3200/2X MSI 7800 GTX 512 MB SLI PCI-E/SOUND BLASTER X-Fi Fatal1ty FPS e/w Creative 6.1CH 575W speakers/Thermaltake Tai Chi Water Cooled Case/BattleChair e/w Eastern DSP surround amplifier/EluminX keyboard/KDS RAD-23 23.1 Inch Flat Panel LCD Monitor/Logitech cordless Laser MX1000 mouse/Geek Squad 1500VA 900W UPS/BFG AGEIA PHYSX
(Offline)

08-20-2003, 06:42 PM	#25
bajo C1eaner Join Date: Feb 2001 Location: TX, USA Posts: 17,176	howdy pardner ! ... yup, those mem. chips are great - 2.8ns, I'm lookin to get the 9600pro card with the same Samsung memory ! __________________ USA "I won't be wronged, I won't be insulted, and I won't be laid a hand on. I don't do these things to other people, and I require the same from them." Duke (The Shootist) Gigabyte_AGP_LGA775, PentiumD960_dual core 3.6GHz, SapphireHD3850_AGP512MB_DDR2, WD RaptorX 150GB SATA_clearTop_16MB + Seagate 1TB SATA_32MB, CorsairDominator 2GB 8500_1066MHz, Dell 24" 2408WFP *AGP +DVIx2 +HDMI +DisplayPort +USB2x4, XPproSP3 Inspiron9400 17"uxga CentrinoC2duoT7600_2.39GHz_685MHz 4GB Micron6400@800_675_400MHz GeForceGo7900GSMobileForce_M6Enhanced_256MB 2x200GbSATA_7200rpm_16MBcache Vista hp, VistaP6001SP1
(Offline)

08-20-2003, 07:48 PM	#27
N.H.B No Holds Barred Join Date: Mar 2003 Location: Little Rock, AR U.S.A Posts: 1,168	Good luck and happy trails! __________________ Mothership SpecsAMD Athlon 64 X2 4800+ Dual-Core CPU/Winxp Pro 64 Bit Edition on 2x74Gig Raptors Raid 0, 32 Bit on 2x36Gig Raptors Raid 0-both on NFORCE4 chipset/MSI K8N Diamond Plus MB MS 7220 Ver 1.0/PC Power & Cooling TURBO-COOL 1KW PSU/Corsair TWINX2048-3200C2PT 2GB Kit DDR400 XMS3200/2X MSI 7800 GTX 512 MB SLI PCI-E/SOUND BLASTER X-Fi Fatal1ty FPS e/w Creative 6.1CH 575W speakers/Thermaltake Tai Chi Water Cooled Case/BattleChair e/w Eastern DSP surround amplifier/EluminX keyboard/KDS RAD-23 23.1 Inch Flat Panel LCD Monitor/Logitech cordless Laser MX1000 mouse/Geek Squad 1500VA 900W UPS/BFG AGEIA PHYSX
(Offline)

08-20-2003, 09:43 PM	#29
TQ You gonna throw that? Join Date: Mar 2001 Location: Austin, TX Posts: 8,442	I didn't find what I wanted locally, so I ordered from Googlegear. That Vantec Ion PSU and a Western Digital 250GB SATA SE HD should do nicely, I would think. I'd have ordered from NewEgg (I went so far as to open an account) but they didn't have the PSU in stock that I wanted. No worries. It's good to have accounts where I might need them.
(Offline)

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