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Old 12-17-2008, 07:53 AM   #751
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Re: Intel DP45SG (Skyburg)

I believe 60C is normal for single slot coolers which can reach +90C. It won't hurt the card. I would leave the fan alone and on auto, this way it will cool itself down properly. I would only fix a fan speed if I knew it was enough to cool the card in any situation. If you find a program to watch the GPU fan and find it's top rpm under load you could set it to that always.
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Old 12-17-2008, 08:31 AM   #752
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Re: Intel DP45SG (Skyburg)

Hi,

Hope someone can help...

I am getting a WARNING message popup. During my Boot process. It appears just after the Intel Splash and just before the Vista Loading Screen.

It says something like - Warning Event Log: An error has occured on your hard drive. It doesn't occur all the time.

The funny thing is, that it will continue to Boot into windows no prob.

Has anyone experienced anything like that? My PC Spec is below. With the edition of a Ext. HDD connected via eSata.


Off Topic: How many beeps do you here on startup?
I hear 1 soft beep and then 1 load beep a second later.

Cheers
BluntSpoon
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Intel® "Extreme Series" "Skyberg" DP45SG | Intel® Core2™Duo E8400
Gigabyte® ATI® Radeon HD4850 1GB | Transcend® High-Performance 2GB DDR3-1333 x2
Gigabyte® iSolo 210 Chassis - Metallic Grey | GIGABYTE® ODIN 585W 24-Pin Power Supply
Seagate® Barracuda 7200.11 SATA II - 500GB | LITEON® DVD Super All-Write SATA | Windows 7 Ultimate 64bit

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Old 12-17-2008, 09:22 AM   #753
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Re: Intel DP45SG (Skyburg)

Those beeps are normal. You may have a faulty/dying hard drive, not sure. I think if you install Intel Matrix Storage Manager (must have ACHI or RAID configured) it can tell you of impending failure. Not sure on this so read document on Matrix Storage Manager. If you are running Vista I think there are some system programs that can tell you what is going on or you can read logs.
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Old 12-17-2008, 09:30 AM   #754
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Re: Intel DP45SG (Skyburg)

Quote:
Originally Posted by WillisDM View Post
...their ISO image, specifically supposed to be a bootable image, was in fact not bootable.

And to prove how little attention Intel pays to their processes, one of the options they give you is to put their 12MB BIOS image on a floppy drive. Yeah, that'll work well.
I just confirmed your findings: the "bootable" ISO image is NOT bootable. I downloaded the ISO and burned the image to a CD-R using ImgBurn. Rebooting with that CD in the drive just boots into Vista as normal (bypasses the CD even though it's first in my boot order). If I hit F10 during boot to get to the boot menu and specifically choose the CD, all I get is "Boot Failure -- Press any key to continue." Rebooting and letting it boot normally again bypasses the CD.

Also, the instructions to try using a floppy for their 12MB BIOS aren't too bad..., considering their isn't even a floppy controller on the board.

I'm going to send Intel a note about this. I'd suggest you do the same. Otherwise, they'll assume I'm a lone quack and just try to troubleshoot my system by telling me to swap out my processor or something.
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Old 12-17-2008, 09:30 AM   #755
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Re: Intel DP45SG (Skyburg)

Quote:
Originally Posted by Sandog View Post
Those beeps are normal. You may have a faulty/dying hard drive, not sure. I think if you install Intel Matrix Storage Manager (must have ACHI or RAID configured) it can tell you of impending failure. Not sure on this so read document on Matrix Storage Manager. If you are running Vista I think there are some system programs that can tell you what is going on or you can read logs.
Thanks will try that.
All though the internal is a brand new drive... Do you think it could be reading errors on the External?
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Intel® "Extreme Series" "Skyberg" DP45SG | Intel® Core2™Duo E8400
Gigabyte® ATI® Radeon HD4850 1GB | Transcend® High-Performance 2GB DDR3-1333 x2
Gigabyte® iSolo 210 Chassis - Metallic Grey | GIGABYTE® ODIN 585W 24-Pin Power Supply
Seagate® Barracuda 7200.11 SATA II - 500GB | LITEON® DVD Super All-Write SATA | Windows 7 Ultimate 64bit

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Old 12-17-2008, 10:47 AM   #756
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Re: Intel DP45SG (Skyburg)

Quote:
Originally Posted by DaveLessnau View Post
I just confirmed your findings: the "bootable" ISO image is NOT bootable. I downloaded the ISO and burned the image to a CD-R using ImgBurn.
Instructions to upgrade the BIOS using the ISO image:
1. Download the ISO image file.
2. Using software capable of uncompressing and writing an ISO image to CD, burn the data
to a blank CD. Note: Copying the ISO image file to CD will not work; the completed CD
should contain multiple files and a directory.
3. Insert the CD that was created from the ISO image in the previous step into the CDROM
drive of the computer to be upgraded and boot the system.
4. Press the ENTER key when presented with the "Press ENTER to continue booting from
CD-ROM" prompt (system will boot from hard drive if no key is pressed within 15
seconds).
5. Press any key at the "Welcome to the Intel Desktop Board BIOS Upgrade CD-ROM"
page to confirm the BIOS upgrade operation.
6. Wait for the BIOS upgrade process to complete.

You have to make the CDROM drive bootable first then should see the familiar- 'Boot to CDROM hit "Enter"' with the CD inserted just like you would with a Windows CD. Intel uses LINUX boot files to do this which you should find on the CD after you extract and burn the ISO file.

Last edited by Sandog; 12-17-2008 at 10:55 AM..
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Old 12-17-2008, 11:20 AM   #757
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Re: Intel DP45SG (Skyburg)

Quote:
Originally Posted by Sandog View Post
Instructions to upgrade the BIOS using the ISO image:
1. Download the ISO image file.
2. Using software capable of uncompressing and writing an ISO image to CD, burn the data
to a blank CD. Note: Copying the ISO image file to CD will not work; the completed CD
should contain multiple files and a directory.
3. Insert the CD that was created from the ISO image in the previous step into the CDROM
drive of the computer to be upgraded and boot the system.
4. Press the ENTER key when presented with the "Press ENTER to continue booting from
CD-ROM" prompt (system will boot from hard drive if no key is pressed within 15
seconds).
5. Press any key at the "Welcome to the Intel Desktop Board BIOS Upgrade CD-ROM"
page to confirm the BIOS upgrade operation.
6. Wait for the BIOS upgrade process to complete.

You have to make the CDROM bootable first then should see the familiar- 'Boot to CDROM hit "Enter"' with the CD inserted just like you would with a Windows CD. Intel uses LINUX boot files to do this which you should find on the CD after you extract and burn the ISO file.
I didn't copy the ISO file to the CD. I burned the image. I'm sure WillisDM did the same. In my case, I right clicked on the ISO and selected the "Burn Using ImgBurn" link in the resulting menu. That does the same as opening ImgBurn, selecting "Write Image File to Disk," and selecting the file manually. What I end up with on the CD is a folder called "isolinux" and three files: autorun.bat, iflash.exe, and SG0102.bio (with the options set to see hidden and system files).
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Old 12-17-2008, 11:52 AM   #758
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Re: Intel DP45SG (Skyburg)

The autoexec.bat file has always had to be in the root directory to work (boot drive:\autoexec.bat). Try copying the 3 files outside of the ISOLINUX folder and see if it runs the autorun.bat file.

When you open the ISO with imgburn try selecting the 3 files and draging them to your CDROM drive. Then right click on the CDROM drive and select 'write these file to CD'. I then believe you right click and close out the disk but that is all you need to do in XP/Vista. This should work.

Last edited by Sandog; 12-17-2008 at 12:01 PM..
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Old 12-17-2008, 12:03 PM   #759
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Re: Intel DP45SG (Skyburg)

Out of curiosity, I did some research on this. According to page 13 of the CD specs:

http://www.phoenix.com/NR/rdonlyres/...specscdrom.pdf

the Boot Record Volume Descriptor "...must reside at sector 11 (17 decimal) in the last session on the CD." and it should look like this:

Code:
Offset  Type  Description
0       Byte  Boot Record Indicator, must be 0
1-5     Byte  ISO-9660 Identifier, must be “CD001”
6       Byte  Version of this descriptor, must be 1
7-26    Byte  Boot System Identifier, must be “EL TORITO SPECIFICATION” padded with 0’s.
27-46   Byte  Unused, must be 0.
47-4A   Dword Absolute pointer to first sector of Boot Catalog.
4A-7FF  Byte  Unused, must be 0.
From what I can see, the Boot Record Volume Descriptor on the CD burned from Intel's 0102 ISO image looks like this:

Code:
LBA  :  17

0000 :  02 43 44 30 30 31 01 00  00 20 00 20 00 20 00 20  .CD001... . . . 
0010 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0020 :  00 20 00 20 00 20 00 00  00 53 00 47 00 30 00 31  . . . ...S.G.0.1
0030 :  00 30 00 31 00 00 00 00  00 00 00 00 00 00 00 00  .0.1............
0040 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0050 :  60 19 00 00 00 00 19 60  25 2F 45 00 00 00 00 00  `......`%/E.....
0060 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0070 :  00 00 00 00 00 00 00 00  00 00 00 00 01 00 00 01  ................
0080 :  00 08 08 00 22 00 00 00  00 00 00 22 19 00 00 00  ...."......"....
0090 :  00 00 00 00 00 00 00 1A  00 00 00 00 22 00 16 00  ............"...
00A0 :  00 00 00 00 00 16 00 08  00 00 00 00 08 00 6C 0B  ..............l.
00B0 :  0D 0E 04 00 00 02 00 00  01 00 00 01 01 00 00 20  ............... 
00C0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
00D0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
00E0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
00F0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0100 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0110 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0120 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0130 :  00 20 00 20 00 20 00 20  00 20 00 20 00 00 00 20  . . . . . . ... 
0140 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0150 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0160 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0170 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0180 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0190 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
01A0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
01B0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 00 00 20  . . . . . . ... 
01C0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
01D0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
01E0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
01F0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0200 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0210 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0220 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0230 :  00 20 00 20 00 20 00 20  00 20 00 20 00 00 00 4E  . . . . . . ...N
0240 :  00 65 00 72 00 6F 00 20  00 42 00 75 00 72 00 6E  .e.r.o. .B.u.r.n
0250 :  00 69 00 6E 00 67 00 20  00 52 00 4F 00 4D 00 20  .i.n.g. .R.O.M. 
0260 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0270 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0280 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0290 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
02A0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
02B0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 00 00 20  . . . . . . ... 
02C0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
02D0 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
02E0 :  00 20 00 00 20 00 20 00  20 00 20 00 20 00 20 00  . .. . . . . . .
02F0 :  20 00 20 00 20 00 20 00  20 00 20 00 20 00 20 00   . . . . . . . .
0300 :  20 00 20 00 20 00 20 00  00 20 00 20 00 20 00 20   . . . .. . . . 
0310 :  00 20 00 20 00 20 00 20  00 20 00 20 00 20 00 20  . . . . . . . . 
0320 :  00 20 00 20 00 20 00 20  00 20 00 20 00 32 30 30  . . . . . . .200
0330 :  38 31 31 32 30 30 32 35  31 35 37 00 00 00 32 30  81120025157...20
0340 :  30 38 31 31 32 30 30 32  35 31 35 37 00 00 00 00  081120025157....
0350 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0360 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0370 :  00 01 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0380 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0390 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03A0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03B0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03C0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03D0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03E0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
03F0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0400 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0410 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0420 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0430 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0440 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0450 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0460 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0470 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0480 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0490 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04A0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04B0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04C0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04D0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04E0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
04F0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0500 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0510 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0520 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0530 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0540 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0550 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0560 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0570 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0580 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0590 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05A0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05B0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05C0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05D0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05E0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
05F0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0600 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0610 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0620 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0630 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0640 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0650 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0660 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0670 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0680 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0690 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06A0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06B0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06C0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06D0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06E0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
06F0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0700 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0710 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0720 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0730 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0740 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0750 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0760 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0770 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0780 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
0790 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07A0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07B0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07C0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07D0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07E0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
07F0 :  00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00  ................
From what I can see, it's wrong. Just eye-balling it tells me that the stuff at offsets 6-46 are wrong (at least). Currently, it's blank. But it should read:

"1EL TORITO SPECIFICATION" with a lot of blanks

It sure looks like a problem with Intel's file.
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Old 12-17-2008, 01:08 PM   #760
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Re: Intel DP45SG (Skyburg)

Quote:
Originally Posted by Sandog View Post
The autoexec.bat file has always had to be in the root directory to work (boot drive:\autoexec.bat). Try copying the 3 files outside of the ISOLINUX folder and see if it runs the autorun.bat file.

When you open the ISO with imgburn try selecting the 3 files and draging them to your CDROM drive. Then right click on the CDROM drive and select 'write these file to CD'. I then believe you right click and close out the disk but that is all you need to do in XP/Vista. This should work.
Sorry for the bad writing earlier. When I wrote "...on the CD is a folder called "isolinux" and three files: autorun.bat, iflash.exe, and SG0102.bio...," I meant the root of the CD contained those four entities (the "isolinux" folder, itself, contains another 8 files).

For me, this is just an exercise in discovery. I don't need the bootable image since I've got various other methods of flashing the BIOS. I was just confirming WillisDM's findings. The point, though, is that Intel describes this particular download as a "Bootable ISO image," but it's not. I've reported it to Intel. So, hopefully, they'll change the file or fix it for the next BIOS update.
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Old 12-17-2008, 02:06 PM   #761
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Re: Intel DP45SG (Skyburg)

BIOS 0102 has the first ISO for this board but I doubt it is messed up. You could DL and compare other Intel mother boards ISO's and see if the files are similar besides the actual BIOS code.

One thing I would try is going into BIOS and hitting the F9 key to load default settings, then make your CDROM drive the first bootable drive, then reboot.

That is about all I can think of but I would recommend using a cheap USB thumb drive instead. You don't waste a blank CD every time you update the BIOS and you can load the iFlash program and see more what's happening whereas the CDROM BIOS update appears all automated.

Last edited by Sandog; 12-17-2008 at 02:13 PM..
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Old 12-17-2008, 02:21 PM   #762
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Re: Intel DP45SG (Skyburg)

I agree that the BIOS file itself is probably not messed up in the ISO download. The problem seems to be that when they produced the ISO image, they neglected to make the image bootable. All the files seem to be there (well, I assume they're ALL there). But, from looking at the boot sector of the resulting CD, it's just wrong. It's missing required information between offsets 6-46 (and has other stuff where that information is supposed to be). So, I meant the ISO image file is bad, not necessarily the BIOS file within that image.
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Old 12-17-2008, 06:17 PM   #763
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Re: Intel DP45SG (Skyburg)

Has anyone here enabled, or even know about, the "UEFI boot" option in the BIOS under the Boot tab? The only thing it says in the DP45SG BIOS Settings Glossary is:

"Enables or disables Unified Extended Firmware Interface (UEFI) Boot.
For more information, refer to: http://www.uefi.org/home"

That web site talks about UEFI, but it doesn't explain what enabling that option actually DOES for/to us.
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Old 12-17-2008, 07:17 PM   #764
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Unhappy Re: Intel DP45SG (Skyburg) ATi 4870 issue

I have been lurking the last week and decided to purchase the DP45SG. I work in IT support and it's been about 5 years since I rebuilt my home machine from the ground up (Since I do this for a job.....). I had a Asus A8V Deluxe Mobo/AMD X2 2.3 Ghz CPU, a Radeon 1950 Pro 512 Mb AGP card and 3 Gigs of DDR1. All good stuff, but rooted in old tech - so it was servicable still, but could use an upgrade. I had to ditch all that and all 5 of my IDE devices (and my favorite PS2 keyboard) to go to the DP45SG, which I was fine with overall.

Here lies the issue. I realized the chipset is new and bugs need to be worked out. I picked up the board, 4 Gigs of Geil 1333 DDR3 and a Sapphire 4870 /w 1 Gig of GDDR5 Ram. Once everything was connected, I got NO video signal what-so-ever. I seen some others on here had the same issue, so I just opened a Case with Intel to see when this is going to get resolved. The idiot India worker just took down my info and passed it along to a real Sr. tech, that guy calls me up and says that the Intel Engineers are aware of the issue and they are working on it. He recommended I go with a Nvidia card and I was like, I am fine with that if there is one of comparable speed and price, but alas, I could not find one. So, now Newegg wants to charge me a restocking fee for something that is clearly not my fault. I had to complain and they are giving me a one time pass (oh, how generous, considering I deal with CDW and Insight all the time and no one charges that on something like this - hell, even Best Buy wouldn't). I also escalated this to Sapphire to hopefully light a fire under Intel. Their Sr Support rep (nice guy) couldn't really tell me anything - not his fault - but he said there was no ETA.

I just wanted to share this story so others won't fall into this pitfall. Right now, I am borrowing a friends Radeon x850 XT and that is working for now, but could one of you recommend a 1 Gig version of the 4870 that DOES work with this board ? I have seen some of you using the Toxic Edition with some success (but all the Toxic's seem like they are 512). Right now, I have this Quad Core (Q8200) machine that runs super fast, but lame video (wanted to play Crysis for once all maxed out settings !!)

below is the email from the Intel Support...

Thanks !

DDD-

Hello, Thank you for contacting Intel Technical Support. The problem you reported to us, under case number ******, regarding an ATI* Sapphire* Video Card HD 4870 not working with an Intel(R) Desktop Board DP45SG, is currently under investigation by Intel Technical Support. This issue has been escalated and we are waiting for a solution, most likely through the form of a new BIOS update. However, as of today, we are unable to provide an ETA for such fix. We apologize for any inconvenient this may be causing you. “Important note: Should you need further assistance from us regarding your inquiry, we would highly appreciate if you could simply reply to this email of ours, instead of sending a brand new email, unless it is a different issue/inquiry. Thus, we will be avoiding duplicate incoming emails, and we will not lose track of the email thread.” Please do not hesitate to contact us again if you need further assistance. Sincerely, Ronald M.Intel Technical Support
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Old 12-17-2008, 07:49 PM   #765
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Re: Intel DP45SG (Skyburg)

Welcome to ABXZone!

The Toxic 4870 runs cooler than any 4870, even some water cooled ones. You don't need 1GB of GDDR unless you are gaming at very high resolutions. I believe up to 1600x1200 you are good with 512MB. You can research this.
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