HELP: If you have a working ASUS V84*0 Deluxe Graphics Card please read

[Kedas]

Hi,

There are some problems with these cards: (for some time now)
ASUS V8420 Deluxe
ASUS V8440 Deluxe
ASUS V8460 Ultra Deluxe
(Notice it are all DELUXE versions)

If you don't have the capture WDM driver code 10 problem with one of these cards then please share the following information with us:

1) Smartdoctor voltage readings and 3.3V bios reading:
example: VDDQ=1.58V AGPBus=3.21V ; Motherboard Bios Voltage=3.34V

2) Brand and Type/Wattage of your power supply (PS).
example: Antec Truepower380W

3) Your Motherboard and if known your bios version
example: A7V333 with Raid/Sound bios1007

4) your card V84*0 Deluxe
example: V8440 DELUXE

5) Did you do something to make it work or has it always worked?
example: I changed the 3.3V of my PS to 3.35V

If you don't know everything named above then just share what you know here.

Thank you for your contribution and your time.

[Peacekeeper_abx]

Ok for first I do not use the capture option in my v8440 card though I have seen several posters on the asus netq forums complain that they could not get capture to work. Some as u indicate above get it to work by changing their power supply to a better 1 or at least 1 that gives good 3.3v readings.

In generall these users were getting a 3.1v or lower 3.3v reading. the new PS gave 3.25V and capture worked. ( Ok that voltage lower than your post comment in your other post but I only repeated what i read)

Sorry thats all I know on this issue.

If you want to, detail actual error reported and pc details i can pass it onto asus for comment. I can include comments in your post as well. Hopefully they do not play dead for me. Oh also no rma return in 5 months I think that needs chasing up as well.

[Peacekeeper_abx]

--------------
1) Smartdoctor voltage readings and 3.3V (ASUSprobe) reading:
VDDQ=1.5V, AGPBus=3.29/3.31V ; Motherboard Probe Voltage=3.34V

2) Brand and Type/Wattage of your power supply (PS).
Enermax 435W Model not sure24w +3.3 + 5v

3) Your Motherboard and if known your bios version
ASUS P4g8x bios 1004.004

4) your card V8440 Deluxe Asus
V8440 DELUXE

5) No error codes all 4 hardware devices show working properly
After install it trashed my internet connection ie my adapter lost its 203.etc addy and changed to 169.* addy. Why beats me. Restored to my ghost image of before the loading.

[Mysterio]

First, i don`t use the WDM capture driver either.
I had some problems with the screen going to offmode and not coming back in Win9x with this card, but since going to WinXP all problems went away.

1) Smartdoctor voltage readings and 3.3V bios reading:
VDDQ=1.55V AGPBus=3.21V ; Motherboard Bios Voltage=???V

2) Brand and Type/Wattage of your power supply (PS).
Antec Truepower480W

3) Your Motherboard and if known your bios version
Gigabyte 8IHXP with Fullraid Bios F7

4) your card V8420 Deluxe

5) Did you do something to make it work or has it always worked?
No problems.

[LDFiberman]

Just to let you know. I have the ASUS V8460 Deluxe, and the ASUS V8200 Deluxe graphic cards. I have not had any problems with the Video capture on them. However I’m am using the ASUS digital VCR software. It seems to work great. The other video capture software that come with them is a problem, don’t know if you are using it?

I just wish ASUS would spend some more time on Video driver updates. It seems they spend all their time on motherboards update and not the video cards.


System setup:
ASUS P4T533-C Rev 1.03 (Bios 1010c.002)
Intel 2.8 GHz Proc. (BX80533PE2800DSL6HL) Retail
4 x KVR1066X16-8/256 Kingston, 1GB Memory
ASUS V8460 Ultra Deluxe AGP Video Card
Adaptec 39320-R SCSI Controller 2 x 18.4Gb ST318453LW (on channel 1), 2 x 18.4Gb ST 318452LC (on channel 2), (PCI SLOT-5)
Sound Blaster Audigy 2 (PCI Slot-2)
US Robotic 56K PCI Voice/Fax Modem (PCI Slot-4)
ANTEC True 550 Power supply
Mitsumi 3 ½ Floppy Drive
Pioneer - 16X DVD player
PlexWriter 48/24/48a CDR-W
Logitech MX500 Optical Wheel Mouse PS/2,
Key Tronic, Keyboard
19" Dell P1110, Monitor
Software: Windows XP Professional

[francopoli]

I have the V8440, V8420, V8200 and had the V6600 all working, mostly under Win2K, also under winXP and one under Win98se.

You have to have the chipset drivers, ie the Vgart, loaded. Then you have to use the ASUS drivers for the video card. ASUS does not use the Nvidia refrence design for the capture codec, and if you don't use thier drivers, it don't work well. Also, the Digital VCR works well, as does WIncoder, and my roommate was using one of hte Adobe video programs (sorry don't remember which one).

HAve not noticed any of the voltages or anything, but I'll take a look when I get a chance an post it here. Also, do you have anything sharing IRQ's? etc?

[Kedas]

Hi,

the main intention was to keep the discussion in this thread:
http://www.asusboards.com/forums/sho...threadid=38547
(you will see that IRQ isn't the cause)

and the collected information of working Deluxe Cards systems in this thread.

The problem isn't about capture software but about the capture driver that can't find the chip at startup and results in an "code 10" error
So if you run smartdoctor we would like to see some voltages.

currently the ones here all have a very powerfull and high quality Power Supply. (Enermax435, Antec truepower480, Antec truepower550)

[LDFiberman]

If anyone interested in my voltage information on the ASUS V8460 Deluxe.

VDDQ:_______1.55

AGP:_________3.18

Chipset:______67 C
_________________152 F

Ram:________49 C
________________120 F

Fan:_______5152

Core:______305 Mhz

Memory:____666 Mhz

Don't like using the SmartDoctor software.

System setup.
ASUS P4T533-C Rev 1.03 (Bios 1010c.002)
Intel 2.8 GHz Proc. (BX80533PE2800DSL6HL) Retail
4 x KVR1066X16-8/256 Kingston, 1GB Memory
ASUS V8460 Ultra Deluxe AGP Video Card
Adaptec 39320-R SCSI Controller 2 x 18.4Gb ST318453LW (on channel 1), 2 x 18.4Gb ST 318452LC (on channel 2), (PCI SLOT-5)
Sound Blaster Audigy 2 (PCI Slot-2)
US Robotic 56K PCI Voice/Fax Modem (PCI Slot-4)
ANTEC True 550 Power supply
Mitsumi 3 ½ Floppy Drive
Pioneer - 16X DVD player
PlexWriter 48/24/48a CDR-W
Logitech MX500 Optical Wheel Mouse PS/2,
Key Tronic, Keyboard
19" Dell P1110, Monitor
Software: Windows XP Professional

[Kedas]

1) VDDQ=1.56V; AGPBus=3.13/3.15V ; ASUS probe Voltage=3.23V
(temp chipset=57C Ram=42C no load; smartdoc 2.65)

2) Aopen FSP300-60BT (3.3+5 < 180W ; 3.3+5+12 < 280W)

3) A7V333 rev1.01; Bios 1007; XP1700

4) V8460 Deluxe; Bios 4.25.00.34

5) Did you do something to make it work or has it always worked?
Returned my V8440 deluxe.
read this for the full story: http://www.asusboards.com/forums/sho...threadid=38547

[JFG]

I fixed my code 10 problem on my W2K machine by replacing my power supply with an Antec truepower380W!

Here’s my interpretation why I was having this problem. When if first installed the WDM driver (ver 1.19) I did a scan for hardware change without rebooting my machine and the driver installed and worked correctly (i.e. I was able to capture some video). Then I rebooted my systems and notice the dreadful code 10 error. I then increased my voltage on my AGP port from 3.4V to 3.5V. My motherboard has a jumper with 3 setting to do that (3.3V/3.4V/test) test being in fact 3.5V. Rebooted my machine and got the card to work but only once. After rebooting I was never able to get it to work again from a cold boot.

My conclusion is that it is not so much the voltage that was the culprit but the ability for the power supply to sustain the amount of Amps the video card and all my other system components are drawing in terms of AMPs especially when booting from scratch since you are also getting you disk to spin drawing even more power. Like most, my old power supply had the 3.5V and 5V bridged, which means that the PS will be able to deliver the AMPs based on the sum of all the components in my systems that draw on either of those two voltages including other PCI cards, Hard disk, chipset etc.

When I replaced my power supply I did not change anything in my system, all I did was a reboot and voilà no more code 10.

Hope this help!


JF

[LDFiberman]

JFG,

Glad you were able to solve the problem, I think you will like this Video Card, especially with the new drivers.

Good Luck!



My SYSTEM Setup;

ASUS P4T533-C Rev 1.03 (Bios 1011c.001)
Intel 2.8 GHz Proc. (BX80533PE2800DSL6HL), Retail
4 x KVR1066X16-8/256 Kingston, 1024Mb Memory
ASUS V8460 Ultra Deluxe AGP Video Card, (AGP-Slot)
Adaptec 39320-R SCSI Controller 2 x 18.4Gb ST318453LW (on channel 1), 2 x 18.4Gb ST318452LC (on channel 2), (PCI Slot-5)
Sound Blaster Audigy 2, (PCI Slot-3)
US Robotic 56K PCI Voice/Fax Modem, (PCI Slot-4)
Antec - True 550 Power supply
Pioneer - 16X DVD Slot Player
PlexWriter - 48/24/48a CDR-W
Mitsumi 3 ½ Floppy Drive
Logitech MX500 Optical Wheel Mouse PS/2,
Key Tronic, Keyboard
21" Dell P1110, Trinitron Monitor
Antec - Performance Plus 1080, Case
OS Software: Windows XP Professional

[JFG]

Just a quick update.

Well my problem is back but I am not sure since when. What I know is:

1) I have not change/add/delete any hardware on my system.
2) I have updated some driver from time to time (is this the cause?)
3) When I install the WDm driver (Ver 1.23) it works until I reboot.
4) I notice that when I uninstall the WDM Capture driver 1 by 1 the Audio Crossbar crash my W2K Sp4 system

Conclusion thus far, The power supply may not be the only thing that is wrong

[Kedas]

hi,

Sorry to hear that the problem is back after a while.
and thanks for the update.

I think you have the same problem as Joakim
http://www.abxzone.com/forums/showth...643#post477643
(if you work together you are more likely to solve the problem faster)

Keep in mind that the PS was/is able to make the symptoms go away but that the real cause isn't changed because the ASUS card should be able to work with 3.14V without problem but it doesn't.
(the range 3.14---3.45 isn't supposed to change the working of the card)

I'm more and more convinced that there is something wrong with those cards.

[CooperAL]

Hello All,

This is a copy of a post on a different thread - I hope this is not too much against policy Newbie don't you know.

I had a similar problem and after trawling this and other posts I would like to detail my findings which I hope will be of use to someone. This is for XP but it might work for 2000.

Like some others, I noticed that the WDM worked as it was installed and only failed after the machine was reset. This behaviour was indicitive of pre-requisite drivers or services not being available at the time the WDM is called.

You may therefore find that if you disable the WDM device with the code 10 and then re-enable it (don't restart). You should find that it works.

A lot of the other solutions involving power supplies, fan-out cables and motherboards etc. I think are a red herring. They may have worked by coincidence as the pre-requisite may have had the time to start on the new installation - and no two installations are precisely the same.

Anyway, I have not been able to chase down exactly what is involved and how to delay it starting, but the solution worked for me very reliably. As it was only an experiment to compare 4600 capture with dedicated capture cards, I cannot progress this any further inless the need is urgent but I hope this might point someone in the right direction for a full solution.

Anyway, I hope this helps and is not covering old (and discredited ) answers from earlier.

Good luck