500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements ! - Page 3

**ctal** · 06-09-2009, 11:25 AM

You're welcome!

I don't think that DPP3510J.86A reflects the bios version. If you look further at the Intel links for bios downloads for that board, I think you will see that the bios version (for which the latest is 0517) is a suffix to that set of numbers and letters. If you enter the bios setup screens, you should be able to find the version listed somewhere. We can then check the Intel release notes to see if the descriptions of the subsequent updates seem relevant.

-- Al

*zapionics<alt>* · 06-09-2009, 11:37 AM

Hi, sry to interrupt, but this is certainly an interesting case! I was just wondering if there are any jumpers set on the drive? (there shouldnt be).

plainman007 · 06-09-2009, 01:23 PM

Ctal > Hi, I checked the Bios screen again...it reads.....
Bios Version - DPP3510J.86A.0413.2008.0306.2218

Can you tell me if i need to update it ?

Thanks

Zapionics > None of the drives have any jumpers on them. They are all bare pronged.

**ctal** · 06-09-2009, 02:02 PM

Yes, I think you should update it. You have bios 0413 dated March 6, 2008. Here are the bios release notes:

http://downloadmirror.intel.com/1726...leaseNotes.pdf

You'll notice several fixes in subsequent releases involving slow boots or restarts. You'll notice in 0437 on page 3: "Fixed incorrect display of sata ports." Not sure exactly what that means, but it certainly sounds like it could be relevant.

Before updating the bios, though, I'd check the new drive on the other computer, to make sure it still works and that it is not producing the smell you mentioned.

There are several methods of updating the bios. See your user manual and the readme notes here: http://downloadmirror.intel.com/1726...e%20Readme.pdf. I suggest NOT using any method that updates the bios from within Windows, because a crash could result in a dead board. Follow instructions very carefully, and don't do the update if it will be critical that the computer is available to you in the immediate future.

I've done bios updates many times. Digesting the instructions takes a lot longer than the actual procedure (which is a matter of minutes). I've never had any problems during these updates, but keep in mind that if something unforeseen goes wrong serious problems can result.

Link to the bios update page:

Download Search Results

Good luck,
-- Al

plainman007 · 06-10-2009, 10:31 AM

Thanks For the links and info Ctal. I have downloaded the latest Bios Update. But am waiting to finish editing the short in about 4 to 5 days. The minute i finish that i will apply the update and tell you how things went.

Warm Regards...

yamawho · 07-03-2009, 11:39 PM

I purchased my 500GB back in Jan before I heard about the firmware issues ...

Long story short ... no longer boots and mobo can't find the hdd.

Sent for RMA today ...

plainman007 · 07-10-2009, 02:42 PM

Welcome to the club.

06-09-2009, 11:25 AM	#31
ctal Eschews Obfuscation Join Date: Sep 2003 Location: Connecticut, USA Posts: 1,903	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements You're welcome! I don't think that DPP3510J.86A reflects the bios version. If you look further at the Intel links for bios downloads for that board, I think you will see that the bios version (for which the latest is 0517) is a suffix to that set of numbers and letters. If you enter the bios setup screens, you should be able to find the version listed somewhere. We can then check the Intel release notes to see if the descriptions of the subsequent updates seem relevant. -- Al __________________ "I didn't say I didn't say it. I said that I didn't say that I said it. I want to make that very clear." -- George Romney, in 1968, while campaigning for the Republican nomination for President of the United States.
(Offline)

06-09-2009, 11:37 AM	#32
zapionics<alt> <unknown level> Join Date: Dec 2002 Location: AUSTRALIA Posts: 3,647	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements Hi, sry to interrupt, but this is certainly an interesting case! I was just wondering if there are any jumpers set on the drive? (there shouldnt be). __________________ * Please note: any advertising within this post has been placed there by the site owner and NOT by me! * "To Boldly Go..."
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06-09-2009, 01:23 PM	#33
plainman007 Registered User Join Date: Mar 2008 Posts: 377	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements Ctal > Hi, I checked the Bios screen again...it reads..... Bios Version - DPP3510J.86A.0413.2008.0306.2218 Can you tell me if i need to update it ? Thanks Zapionics > None of the drives have any jumpers on them. They are all bare pronged.
(Offline)

06-09-2009, 02:02 PM	#34
ctal Eschews Obfuscation Join Date: Sep 2003 Location: Connecticut, USA Posts: 1,903	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements Yes, I think you should update it. You have bios 0413 dated March 6, 2008. Here are the bios release notes: http://downloadmirror.intel.com/1726...leaseNotes.pdf You'll notice several fixes in subsequent releases involving slow boots or restarts. You'll notice in 0437 on page 3: "Fixed incorrect display of sata ports." Not sure exactly what that means, but it certainly sounds like it could be relevant. Before updating the bios, though, I'd check the new drive on the other computer, to make sure it still works and that it is not producing the smell you mentioned. There are several methods of updating the bios. See your user manual and the readme notes here: http://downloadmirror.intel.com/1726...e%20Readme.pdf. I suggest NOT using any method that updates the bios from within Windows, because a crash could result in a dead board. Follow instructions very carefully, and don't do the update if it will be critical that the computer is available to you in the immediate future. I've done bios updates many times. Digesting the instructions takes a lot longer than the actual procedure (which is a matter of minutes). I've never had any problems during these updates, but keep in mind that if something unforeseen goes wrong serious problems can result. Link to the bios update page: Download Search Results Good luck, -- Al __________________ "I didn't say I didn't say it. I said that I didn't say that I said it. I want to make that very clear." -- George Romney, in 1968, while campaigning for the Republican nomination for President of the United States.
(Offline)

06-10-2009, 10:31 AM	#35
plainman007 Registered User Join Date: Mar 2008 Posts: 377	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements Thanks For the links and info Ctal. I have downloaded the latest Bios Update. But am waiting to finish editing the short in about 4 to 5 days. The minute i finish that i will apply the update and tell you how things went. Warm Regards...
(Offline)

07-03-2009, 11:39 PM	#36
yamawho Linux user Join Date: Jul 2002 Location: Montreal Posts: 4,093	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements I purchased my 500GB back in Jan before I heard about the firmware issues ... Long story short ... no longer boots and mobo can't find the hdd. Sent for RMA today ... __________________
(Offline)

07-10-2009, 02:42 PM	#37
plainman007 Registered User Join Date: Mar 2008 Posts: 377	Re: 500 Gb Seagate HDD with 32mb Buffer keeps on dying ! Even brand new replacements Welcome to the club.
(Offline)

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