Hard Drive Diagnostic Tools Reference

**k0NG0** · 07-30-2001, 01:03 PM

I made this list in a thread under the Win2k/XP part of the forum. I thought it would be appropriate and handy to re-post it here, as this probably is one of the first places one looks in case of HD problems.

HDD Manufacturers With Diagnostic Tools:

IBM has sold the hard drive part of their business to Hitachi, the new company is called Hitachi Global Storage Technologies. The utilities for the Travelstar, Deskstar and Ultrastar hard drives are available here:
Support - Downloads and Utilities
----
If it's a Seagate drive, try their SeaTools Disc Diagnostic, available here:
Seagate Technology - Downloads
----
Maxtor was purchased by Seagate in 2005, any downloads can be found at the Seagate link above.
----
Quantum was bought by Maxtor a while back, and Maxtor's utility (Powermax) now works instead of the older QDPS.
----
Western Digital also has a suite of tools, called Data Lifeguard Tools. Get info about/download it here:
WD Support > Downloads > Select Product
----
Samsung's tool SHDiag appears to be discontinued and only suitable for very old drives. A new tool called HUTIL supports newer drives. You'll find it here:
SAMSUNG Hard Disk Drive - support - utilities
----
For a Fujitsu drive, try their tool, available here:
Support & Downloads > Hard Disk Drives > Drivers and Files- FUJITSU CANADA, INC.
----

HDD Manufacturers Without Diagnostic Tools:

As mentioned above, Hitachi has bought out the hard drive business from IBM. The older hard drives, manufactured by Hitachi still don't seem to have any specific diagnostic tools available. The new storage website is located here:
Hitachi Global Storage Technologies
----
If you own a Toshiba drive, there are no disk drive utilities available either. The Toshiba storage website, however, is here:
Hard Disk Drives & Storage Device Technology For Consumer Electronics - Toshiba
----
LaCie only provides drivers for their portable HDDs. The downloads webpage is this one:
LaCie - External Hard Drives, DVD±RW Drives, Monitors
----

[Links updated and verified on January 31st, 2009]

If you use NTFS, some of the utilities above may not work. There could also be different ones for SCSI and IDE drives. Read carefully before using any of them.

Good Luck!

-kONGO

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***Ozzie*** · 07-30-2001, 01:08 PM

Glad you did it Kongo - this is a good one...

**k0NG0** · 07-30-2001, 01:22 PM

Thanks again Ozzie.

I think I'll bump this baby if it creeps down too low on the first page, nice to have it visible without scrolling the page

. But then I'll probably forget it anyway.

-kONGO

***Ozzie*** · 07-30-2001, 01:57 PM

I've been thinking about a favorite links or best thread forum topic for all the fine fixes and useful posts the members here have come up with. Then they WON'T get lost...

This one will make it on there.

**k0NG0** · 07-30-2001, 02:08 PM

Not a bad idea at all, there would be too many stickys otherwise. Antoher name might be Essentials, sort of sums it up, but may be too vague. (Heheh, contradicting myself...I have got to put my second personality to sleep for the night

)

-kONGO

**k0NG0** · 08-04-2001, 06:17 PM

Just doing the bump.

-kONGO

**SKI** · 08-05-2001, 01:25 PM

GREAT post there, kONGO! Saved this one to a file... I love "one-stop-shopping" for diagnostic tools! BTW Ozzie, 'bout done with a detailed piece on RAID 0/Promise FastTrak, if-and-when you're interested... Also, DMA got me going with the DigiDoc thing...and I think I've come up with a way to use its temp probes to control a dual-speed fan setup automatically! I'll post the details once I've got it running (parts are on order).

***Ozzie*** · 08-05-2001, 02:08 PM

Way to go SKI - that would be VERY helpfull for those setting up raids - not only on the CUSL2, but across platforms as well.
We'll make sure it's well preserved.

I'm almost ready to give it a go on my CUSL2 - done with the schoolwork on it now and deleted it. ATTO scores suck - it needs help...

That DIGI DOC sures looks like a nice unit...been thinking about one of those for a while...

**k0NG0** · 08-08-2001, 03:35 PM

Get ready for the bump and grind...

-kONGO

**k0NG0** · 08-22-2001, 05:43 AM

Bump me!

-kONGO

Miles · 08-22-2001, 03:57 PM

Double Bump..:eek:

Mushkin Rules · 08-27-2001, 11:09 AM

Great one kONGO. This one deserves a nice triple bump

**k0NG0** · 09-05-2001, 03:14 PM

An' a shake shake...shake shake shake... A whole lotta bumpin' goin' on!

-kONGO

THat · 09-16-2001, 09:08 AM

Thanking to information posted by kONGO "the Viking" , I had opportunity to test IBM's New Tool as below;

1) Go to http://www.storage.ibm.com/hdd/support/download.htm

2) Scroll down the web page, and find out "IBM Feature Tool(version 1.30)" - Updated

3) Download the tool and try it if you own IBM harddrives.
Also pay attention to the Userguide.pdf.
http://service.boulder.ibm.com/stora..._userguide.pdf

See Page 17 of 18.

"This new feature tool shows your drive's current TEMPERATURE in Celcius and/or Farenheit..."

The tool works flawlessly on my CUSL2 box with 2 x 20GB 75GXP, 1 x 45GB 75GXP harddrives. The software tool measures your IBM drive's TEMPERATURE.

**k0NG0** · 10-29-2001, 11:30 AM

Plain and simple. BUMP!

Oh, I verified all links and made some changes also. You can see what in the original post.

-kONGO

07-30-2001, 01:03 PM	#1
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Hard Drive Diagnostic Tools Reference I made this list in a thread under the Win2k/XP part of the forum. I thought it would be appropriate and handy to re-post it here, as this probably is one of the first places one looks in case of HD problems. HDD Manufacturers With Diagnostic Tools: IBM has sold the hard drive part of their business to Hitachi, the new company is called Hitachi Global Storage Technologies. The utilities for the Travelstar, Deskstar and Ultrastar hard drives are available here: Support - Downloads and Utilities ---- If it's a Seagate drive, try their SeaTools Disc Diagnostic, available here: Seagate Technology - Downloads ---- Maxtor was purchased by Seagate in 2005, any downloads can be found at the Seagate link above. ---- Quantum was bought by Maxtor a while back, and Maxtor's utility (Powermax) now works instead of the older QDPS. ---- Western Digital also has a suite of tools, called Data Lifeguard Tools. Get info about/download it here: WD Support > Downloads > Select Product ---- Samsung's tool SHDiag appears to be discontinued and only suitable for very old drives. A new tool called HUTIL supports newer drives. You'll find it here: SAMSUNG Hard Disk Drive - support - utilities ---- For a Fujitsu drive, try their tool, available here: Support & Downloads > Hard Disk Drives > Drivers and Files- FUJITSU CANADA, INC. ---- HDD Manufacturers Without Diagnostic Tools: As mentioned above, Hitachi has bought out the hard drive business from IBM. The older hard drives, manufactured by Hitachi still don't seem to have any specific diagnostic tools available. The new storage website is located here: Hitachi Global Storage Technologies ---- If you own a Toshiba drive, there are no disk drive utilities available either. The Toshiba storage website, however, is here: Hard Disk Drives & Storage Device Technology For Consumer Electronics - Toshiba ---- LaCie only provides drivers for their portable HDDs. The downloads webpage is this one: LaCie - External Hard Drives, DVD±RW Drives, Monitors ---- [Links updated and verified on January 31st, 2009] If you use NTFS, some of the utilities above may not work. There could also be different ones for SCSI and IDE drives. Read carefully before using any of them. Good Luck! -kONGO
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07-30-2001, 01:08 PM	#2
*Ozzie* CRS Designee Join Date: Feb 2001 Location: Apple Valley, MN Posts: 10,509	Glad you did it Kongo - this is a good one... __________________ Have you supported your forum today? Change is the only constant in life
(Offline)

07-30-2001, 01:22 PM	#3
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Thanks again Ozzie. I think I'll bump this baby if it creeps down too low on the first page, nice to have it visible without scrolling the page . But then I'll probably forget it anyway. -kONGO Last edited by k0NG0; 09-05-2001 at 03:12 PM..
(Offline)

07-30-2001, 01:57 PM	#4
*Ozzie* CRS Designee Join Date: Feb 2001 Location: Apple Valley, MN Posts: 10,509	I've been thinking about a favorite links or best thread forum topic for all the fine fixes and useful posts the members here have come up with. Then they WON'T get lost... This one will make it on there. __________________ Have you supported your forum today? Change is the only constant in life
(Offline)

07-30-2001, 02:08 PM	#5
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Not a bad idea at all, there would be too many stickys otherwise. Antoher name might be Essentials, sort of sums it up, but may be too vague. (Heheh, contradicting myself...I have got to put my second personality to sleep for the night ) -kONGO Last edited by k0NG0; 09-05-2001 at 03:13 PM..
(Offline)

08-04-2001, 06:17 PM	#6
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Just doing the bump. -kONGO
(Offline)

08-05-2001, 01:25 PM	#7
SKI Comms Moderator Join Date: Apr 2001 Location: Tempe, AZ (or wherever my luggage is) Posts: 8,488	GREAT post there, kONGO! Saved this one to a file... I love "one-stop-shopping" for diagnostic tools! BTW Ozzie, 'bout done with a detailed piece on RAID 0/Promise FastTrak, if-and-when you're interested... Also, DMA got me going with the DigiDoc thing...and I think I've come up with a way to use its temp probes to control a dual-speed fan setup automatically! I'll post the details once I've got it running (parts are on order). __________________ Never try to teach a pig to sing... It wastes your time, and annoys the pig.
(Offline)

08-05-2001, 02:08 PM	#8
*Ozzie* CRS Designee Join Date: Feb 2001 Location: Apple Valley, MN Posts: 10,509	Way to go SKI - that would be VERY helpfull for those setting up raids - not only on the CUSL2, but across platforms as well. We'll make sure it's well preserved. I'm almost ready to give it a go on my CUSL2 - done with the schoolwork on it now and deleted it. ATTO scores suck - it needs help... That DIGI DOC sures looks like a nice unit...been thinking about one of those for a while... __________________ Have you supported your forum today? Change is the only constant in life
(Offline)

08-08-2001, 03:35 PM	#9
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Get ready for the bump and grind... -kONGO
(Offline)

08-22-2001, 05:43 AM	#10
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Bump me! -kONGO
(Offline)

08-22-2001, 03:57 PM	#11
Miles Registered User Join Date: May 2001 Location: South Carolina Posts: 5,560	Double Bump..:eek: __________________ Regards, Miles ________________________________ Intel I7 965 \| ASUS P6T \| 3 x 2Gb Corsair DDR-3 \| XFX GTX 260\| 2 - Seagate 750GB Barracuda ES \| Thermalright 1200 watt \| Lian Li G70 \| Windows 7 64-bit Professional \| Dell 2407 FPW Monitor
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08-27-2001, 11:09 AM	#12
Mushkin Rules Registered User Join Date: Mar 2001 Location: Mushkin Tropical Island Posts: 2,563	Great one kONGO. This one deserves a nice triple bump __________________ Show Your Supports by Clicking This Advertisers... Last edited by Mushkin Rules; 08-27-2001 at 01:15 PM..
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09-05-2001, 03:14 PM	#13
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	An' a shake shake...shake shake shake... A whole lotta bumpin' goin' on! -kONGO
(Offline)

09-16-2001, 09:08 AM	#14
THat Registered User Join Date: Feb 2001 Location: Asia (Between India & China) Posts: 62	To those who own IBM drives Thanking to information posted by kONGO "the Viking" , I had opportunity to test IBM's New Tool as below; 1) Go to http://www.storage.ibm.com/hdd/support/download.htm 2) Scroll down the web page, and find out "IBM Feature Tool(version 1.30)" - Updated 3) Download the tool and try it if you own IBM harddrives. Also pay attention to the Userguide.pdf. http://service.boulder.ibm.com/stora..._userguide.pdf See Page 17 of 18. "This new feature tool shows your drive's current TEMPERATURE in Celcius and/or Farenheit..." The tool works flawlessly on my CUSL2 box with 2 x 20GB 75GXP, 1 x 45GB 75GXP harddrives. The software tool measures your IBM drive's TEMPERATURE.
(Offline)

10-29-2001, 11:30 AM	#15
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Plain and simple. BUMP! Oh, I verified all links and made some changes also. You can see what in the original post. -kONGO Last edited by k0NG0; 10-29-2001 at 11:41 AM..
(Offline)

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