Please help with my DVD problem...

Toasties · 07-30-2001, 03:55 PM

Hope someone can help here...

Had a Pioneer S104 DVD Rom drive working just fine in my system, but decided to put it in my son's computer and bought a new Pioneer S106 DVD Rom. The 104 went into my son's just fine, but the new 106 returns the following dialog box when I put in a program disc and try to install a program:

"Program Error
-----------------
AUTORUN.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log will be created"

Device Manager says it's working fine. I can see the drive in Explorer and open different files, but when I try to get it to do something--no workie. Also, when I play a music CD it plays, but kinda weird (won't start at first track, won't finish track, skips around).

Some system particulars:

CUSL2-C
bios 1008 final
Win2k (service pack 2)
running IBM Deskstar as Primary master
running the Pioneer S106 as Secondary master
running Yamaha CRW8424E as Secondary slave (it works fine)
No conflicts in my system

Also, already replaced the drive once after a Pioneer tech conviced me the laser was mis-aligned. So, I don't think it's the drive unless there's a whole bad batch.

I've uninstalled and reintalled

Really appreciate any help the folks here can offer...
Thanks, Toasties

Miles · 07-30-2001, 04:12 PM

Hi Toasties welcome to the Forum...from the problems you describe it sounds like either a bad DVD, bad driver, or a power issue, what size power supply are you running and did you install the latest drivers (Possibly check the Panasonic web site for the latest Win 2K drivers for this unit) Hope this helps...keep us informed, we'll try and help anyway possible.

Toasties · 07-30-2001, 04:26 PM

Thanks Miles,

The drive does not ship with drivers, Pioneer says it works fine with the drivers Win2k will load. When I go to the Microsoft site, it shows this drive compatable with Win2k. The only updates I find at Pioneer are "firmware" upgrade (those aren't really drivers, or are they?). I tried to update the firmware and got an error msg (looking for msydoc.sys file or something like that).

Don't think it's the drive (unless they are all bad!), as I've already replaced it once.

On the power side I'm running a Power PC & Cooling 275w...

still puzzled...
Toasties

blt_abx · 07-30-2001, 04:26 PM

That 106S runs at UDMA4. Do you have the proper IDE cable?

Toasties · 07-30-2001, 04:38 PM

Hi Bit,

Hmmmm... I think it's just a standard 40 pin IDE cable I have hooked up now. Looking again at the installation instructions it says "40 pin i/o connector according to the ATA SPECIFICATIONS"

Would I be needing a 40 pin 80-conductor cable, or what exactly...?

THANKS!
Toasties

**k0NG0** · 07-30-2001, 04:44 PM

The firmware is the internal program the drive uses (located inside the drive itself), it isn't used by the OS. Updating the firmware must be done in Real-Mode DOS, but it shouldn't be necessary in your case, since the drive is brand new.

Did you delete the DVD-drive from the Device Manager and let Win2k re-detect it after you put the new drive in. It might be that Windows has to re-detect it as another drive to get things working properly.

To get UDMA-4 (66 MB/sec.) you need an 80-pin IDE-cable, but you can set the drive as UDMA-2 in the BIOS for now, until you can get your hands on an 80-pin one, as UDMA-2 only requires a 40-pin cable.

Hope you get it working...
-----------------------------------
kONGO
Dzzzzzz...click...

blt_abx · 07-30-2001, 04:54 PM

orig. posted by KONGO

Quote:

To get UDMA-4 (66 MB/sec.) you need an 80-pin IDE-cable, but you can set the drive as UDMA-2 in the BIOS for now, until you can get your hands on an 80-pin one, as UDMA-2 only requires a 40-pin cable.

swannema · 07-30-2001, 06:23 PM

You checked the jumpers, right?

Toasties · 07-30-2001, 07:42 PM

It was the cable!

Thanks to all very much for the prompt feedback, all is once again good...

Toasties

**k0NG0** · 07-31-2001, 08:01 AM

Eeeek...I wrote 80-pin cable. I meant 40-pin with 80 conductors. Slapping myself silly...

---------
kONGO

07-30-2001, 03:55 PM	#1
Toasties Registered User Join Date: Jun 2001 Location: In the middle of a bunch of misguided liberals Posts: 80	Please help with my DVD problem... Hope someone can help here... Had a Pioneer S104 DVD Rom drive working just fine in my system, but decided to put it in my son's computer and bought a new Pioneer S106 DVD Rom. The 104 went into my son's just fine, but the new 106 returns the following dialog box when I put in a program disc and try to install a program: "Program Error ----------------- AUTORUN.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log will be created" Device Manager says it's working fine. I can see the drive in Explorer and open different files, but when I try to get it to do something--no workie. Also, when I play a music CD it plays, but kinda weird (won't start at first track, won't finish track, skips around). Some system particulars: CUSL2-C bios 1008 final Win2k (service pack 2) running IBM Deskstar as Primary master running the Pioneer S106 as Secondary master running Yamaha CRW8424E as Secondary slave (it works fine) No conflicts in my system Also, already replaced the drive once after a Pioneer tech conviced me the laser was mis-aligned. So, I don't think it's the drive unless there's a whole bad batch. I've uninstalled and reintalled Really appreciate any help the folks here can offer... Thanks, Toasties
(Offline)

07-30-2001, 04:12 PM	#2
Miles Registered User Join Date: May 2001 Location: South Carolina Posts: 5,558	Hi Toasties welcome to the Forum...from the problems you describe it sounds like either a bad DVD, bad driver, or a power issue, what size power supply are you running and did you install the latest drivers (Possibly check the Panasonic web site for the latest Win 2K drivers for this unit) Hope this helps...keep us informed, we'll try and help anyway possible. __________________ Regards, Miles ________________________________ Intel Core 2 Duo E6850 w/ Enzotech Ultra \| ASUS Blitz Formula SE \| 2 x 2Gb Mushkin XP2-6400 DDR-2 \| XFX 8800 GTX XXX\| 2 - Seagate 750GB Barracuda ES \| PCP&C 1KWSR \| Lian Li G70 \| Windows Vista 64-bit Ultimate \| Dell 2407 FPW Monitor
(Offline)

07-30-2001, 04:26 PM	#3
Toasties Registered User Join Date: Jun 2001 Location: In the middle of a bunch of misguided liberals Posts: 80	Thanks Miles, The drive does not ship with drivers, Pioneer says it works fine with the drivers Win2k will load. When I go to the Microsoft site, it shows this drive compatable with Win2k. The only updates I find at Pioneer are "firmware" upgrade (those aren't really drivers, or are they?). I tried to update the firmware and got an error msg (looking for msydoc.sys file or something like that). Don't think it's the drive (unless they are all bad!), as I've already replaced it once. On the power side I'm running a Power PC & Cooling 275w... still puzzled... Toasties
(Offline)

07-30-2001, 04:26 PM	#4
blt_abx Registered User Join Date: May 2001 Location: Memphis, TN USA Posts: 1,090	That 106S runs at UDMA4. Do you have the proper IDE cable?
(Offline)

07-30-2001, 04:38 PM	#5
Toasties Registered User Join Date: Jun 2001 Location: In the middle of a bunch of misguided liberals Posts: 80	Hi Bit, Hmmmm... I think it's just a standard 40 pin IDE cable I have hooked up now. Looking again at the installation instructions it says "40 pin i/o connector according to the ATA SPECIFICATIONS" Would I be needing a 40 pin 80-conductor cable, or what exactly...? THANKS! Toasties
(Offline)

07-30-2001, 04:44 PM	#6
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,750	The firmware is the internal program the drive uses (located inside the drive itself), it isn't used by the OS. Updating the firmware must be done in Real-Mode DOS, but it shouldn't be necessary in your case, since the drive is brand new. Did you delete the DVD-drive from the Device Manager and let Win2k re-detect it after you put the new drive in. It might be that Windows has to re-detect it as another drive to get things working properly. To get UDMA-4 (66 MB/sec.) you need an 80-pin IDE-cable, but you can set the drive as UDMA-2 in the BIOS for now, until you can get your hands on an 80-pin one, as UDMA-2 only requires a 40-pin cable. Hope you get it working... ----------------------------------- kONGO Dzzzzzz...click...
(Offline)

07-30-2001, 06:23 PM	#8
swannema ???????????????? Join Date: Feb 2001 Posts: 9,630	You checked the jumpers, right?
(Offline)

07-30-2001, 07:42 PM	#9
Toasties Registered User Join Date: Jun 2001 Location: In the middle of a bunch of misguided liberals Posts: 80	It was the cable! Thanks to all very much for the prompt feedback, all is once again good... Toasties
(Offline)

07-31-2001, 08:01 AM	#10
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,750	Eeeek...I wrote 80-pin cable. I meant 40-pin with 80 conductors. Slapping myself silly... --------- kONGO
(Offline)

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