Seagate Drives with Defective firmware!!!! - Page 2

Sir Skully · 01-24-2009, 09:55 PM

Hey guys, I just bought 2 1TB Seagate drives. I went to their site and entered the serial #'s, and they both read out these drives are not affected. I wonder if I should keep them as I have a 30 day return?

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3 of 7 · 01-26-2009, 07:47 AM

Before you decide what you're gonna do Skully, fire up SIW or some other drive util and check how much cache is reported on these drives.
I have three that are affected, one of the 500's just reflashed succesfully after crashing on the previous update, all three drives ( one of them is an SD04) all report 0 kbytes using SIW...
This includes the one I just flashed with the latest firmware.

polonyc2 · 01-26-2009, 12:07 PM

how many firmware upgrades have there been to correct this issue...2?

Brian · 01-26-2009, 03:36 PM

Quote:

Originally Posted by 3 of 7

Before you decide what you're gonna do Skully, fire up SIW or some other drive util and check how much cache is reported on these drives.
I have three that are affected, one of the 500's just reflashed succesfully after crashing on the previous update, all three drives ( one of them is an SD04) all report 0 kbytes using SIW...
This includes the one I just flashed with the latest firmware.

I checked both of my firmware-updated Seagate 500s with Everest Ultimate Edition and it reports both drives have the full 32MB cache.

Then I tried SIW and it said 0 kbytes.

Now I am really confused....

**k0NG0** · 01-26-2009, 04:14 PM

I would trust Seagate's serial number listing over some random utility program, even though Seagate were the ones who screwed up in the first place. At this point Seagate has made such a huge PR blunder they can't try to cover stuff up.

Sir Skully · 01-26-2009, 06:49 PM

Quote:

Originally Posted by 3 of 7

Before you decide what you're gonna do Skully, fire up SIW or some other drive util and check how much cache is reported on these drives.
I have three that are affected, one of the 500's just reflashed succesfully after crashing on the previous update, all three drives ( one of them is an SD04) all report 0 kbytes using SIW...
This includes the one I just flashed with the latest firmware.

Thanks for the info. My two HD's are in RAID-O, no utility will read a RAID-0 cache. I could be wrong. I took the serial numbers of the boxes. And ran them on the Seagate site. Both came back not effected, no action needed. At least I can't find anythng in SIW on the cache.

*johnrr6* · 01-26-2009, 08:08 PM

Quote:

Originally Posted by Sir Skully

Thanks for the info. My two HD's are in RAID-O, no utility will read a RAID-0 cache. I could be wrong. I took the serial numbers of the boxes. And ran them on the Seagate site. Both came back not effected, no action needed. At least I can't find anythng in SIW on the cache.

Intel Matrix Storage Console will read both drives' total information Skully----serial number, type, and even current firmware......even when in RAID....

Just open it up and double click on RAID-----then on each of your two drives....

That's what I used.....

*johnrr6* · 01-26-2009, 08:09 PM

Quote:

Originally Posted by Brian

I checked both of my firmware-updated Seagate 500s with Everest Ultimate Edition and it reports both drives have the full 32MB cache.

Then I tried SIW and it said 0 kbytes.

Now I am really confused....

Everest reads it correctly----SIW doesn't.....

Nor does HD Tach at the moment.

So you are fine Brian....

Sir Skully · 01-26-2009, 09:54 PM

I still don't see the cache size or am I missing something???

Here a pic of what Intel Matrix Storage reads..

*johnrr6* · 01-26-2009, 10:42 PM

Quote:

Originally Posted by Sir Skully

I still don't see the cache size or am I missing something???

Here a pic of what Intel Matrix Storage reads..

I think Everest is the only Utilility that reads those Seagate Caches properly....

At this point in time.....

I saw some traffic saying HD Tach was working on getting their software updated to do it....

And even Everest may not read them when you are in a RAID

If I have some time tomorrow----I'll try.....

Griff · 01-26-2009, 10:55 PM

Quote:

Originally Posted by Sir Skully

I still don't see the cache size or am I missing something???

Here a pic of what Intel Matrix Storage reads..

I just looked at my Intel Matrix Storage and it does not show the cache either. I also looked in Everest and it definately shows the cache size on all 4 of my drives. Two drives Raid 0 and two drives just as Sata.

Sir Skully · 01-26-2009, 11:06 PM

Quote:

Originally Posted by Griff

I just looked at my Intel Matrix Storage and it does not show the cache either. I also looked in Everest and it definately shows the cache size on all 4 of my drives. Two drives Raid 0 and two drives just as Sata.

Thanks Jerry, I'll try Everest...

Sir Skully · 01-26-2009, 11:26 PM

Everest is a no-show also....
I may return my two Seagate for a couple WD drives. There's just to many problems with Seagate drives.

*johnrr6* · 01-27-2009, 07:18 AM

To say it's been a PR DISASTER with Seagate lately is to put it lightly.....

What a fiasco.....

Having said that----these new 32 meg cache Seagates seem like pretty good drives (I guess once you have the Firmware fixed)

Quiet-----very fast----good warranty-----and the MTBF that they post is excellent.....

IF what they claim is actually true......

Skully----my bet is that your drives are fine and that the Utilities for reading caches just haven't caught up

1TB and 32 meg caches are pretty new.....

Everest reads the 500 Gig Drives fine.....

3 of 7 · 01-27-2009, 10:27 AM

What version of Everest are you guys using? My Everest shows the cache on my seagate 32m drives as "unknown". I have version 4.60.1500 Ultimate
It sees the cache ok on my WD drives though.

01-24-2009, 09:55 PM	#16
Sir Skully ABX KNIGHT EXEMPLAR Join Date: Feb 2001 Location: USA-GA Posts: 28,866	Re: Seagate Drives with Defective firmware!!!! Hey guys, I just bought 2 1TB Seagate drives. I went to their site and entered the serial #'s, and they both read out these drives are not affected. I wonder if I should keep them as I have a 30 day return? __________________ .....................................................................................................................
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01-26-2009, 07:47 AM	#17
3 of 7 You can run..... Join Date: Feb 2004 Posts: 4,678	Re: Seagate Drives with Defective firmware!!!! Before you decide what you're gonna do Skully, fire up SIW or some other drive util and check how much cache is reported on these drives. I have three that are affected, one of the 500's just reflashed succesfully after crashing on the previous update, all three drives ( one of them is an SD04) all report 0 kbytes using SIW... This includes the one I just flashed with the latest firmware. __________________
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01-26-2009, 12:07 PM	#18
polonyc2 Banned? Join Date: Jan 2004 Location: New York City Posts: 8,196	how many firmware upgrades have there been to correct this issue...2? __________________ ASUS Maximus Formula (X38) *** XFX GTX 260 Black Edition Core 216 896MB Intel E8400 * Noctua NH-U12P G.Skill 4 GB (2 X 2 GB) DDR2 800 4-4-4-12 * Western Digital Caviar Black 640GB WD6401AALS Lian Li PC-A70B (black) * Corsair HX850W AuzenTech Auzen X-Fi Prelude 7.1 * Creative Inspire P5800 5.1 speakers Sony Optiarc AD-7240S-0B * Sony GDM-F520 21' CRT monitor (19.8' viewable) Vista Business 64-bit w/SP2 * standard 3.5" floppy drive Microsoft Laser Mouse 6000 *** Microsoft Wired Keyboard 500 (Black)
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01-26-2009, 04:14 PM	#20
k0NG0 Remembering TQ Join Date: Mar 2001 Location: Sweden Posts: 13,749	Re: Seagate Drives with Defective firmware!!!! I would trust Seagate's serial number listing over some random utility program, even though Seagate were the ones who screwed up in the first place. At this point Seagate has made such a huge PR blunder they can't try to cover stuff up. __________________ Use Firefox - "the one that blocks all the schmutz" Feeling multicore elation? Remember this correlation: Amdahl's Law.
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01-26-2009, 11:26 PM	#28
Sir Skully ABX KNIGHT EXEMPLAR Join Date: Feb 2001 Location: USA-GA Posts: 28,866	Re: Seagate Drives with Defective firmware!!!! Everest is a no-show also.... I may return my two Seagate for a couple WD drives. There's just to many problems with Seagate drives. __________________ .....................................................................................................................
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01-27-2009, 07:18 AM	#29
johnrr6 Lucky Amateur Join Date: Apr 2003 Location: Virginia Posts: 3,051	Re: Seagate Drives with Defective Firmware!!!! To say it's been a PR DISASTER with Seagate lately is to put it lightly..... What a fiasco..... Having said that----these new 32 meg cache Seagates seem like pretty good drives (I guess once you have the Firmware fixed) Quiet-----very fast----good warranty-----and the MTBF that they post is excellent..... IF what they claim is actually true...... Skully----my bet is that your drives are fine and that the Utilities for reading caches just haven't caught up 1TB and 32 meg caches are pretty new..... Everest reads the 500 Gig Drives fine..... __________________ i7 920 @ 3.5 Ghz Win 7 Ultimate Edition 64 Bit Asus P6T Deluxe, BIOS 1904 Vigor Monsoon III LT 6 x 2 Gig Mushkin PC12800 ATI HD 4870 X2 2 x 500 Gig Seagate SATA II HDs in RAID 0 Samsung SATA TruDirect DVD Burner w/Lightscribe Seasonic 600W PSU Creative X-Fi Titanium sound Lian Li AO5B Black Case Hauppage 1800 TV Card
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01-27-2009, 10:27 AM	#30
3 of 7 You can run..... Join Date: Feb 2004 Posts: 4,678	Re: Seagate Drives with Defective firmware!!!! What version of Everest are you guys using? My Everest shows the cache on my seagate 32m drives as "unknown". I have version 4.60.1500 Ultimate It sees the cache ok on my WD drives though. __________________
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