G.Skill RMA

Ford Freak · 03-07-2008, 06:43 PM

I don't know what is up with G.Skill's RMA department. I've sent them 4 e-mails with the RMA form. Two from my home e-mail and 2 from my work e-mail. I have not recieved any reply at home. The two I sent from work couldn't be delivered. I never had a problem with them before.

zsaz1029 · 03-07-2008, 06:45 PM

Is there a phone number you can call? Maybe then you could fax them the form?

ATINUT · 03-07-2008, 06:53 PM

Only phone number GSKILL has is for their headquarters in Taiwan. I don't think Ford Freak, wants to run up a huge international long distance bill to call these them.

Here's the official forums for GSKILL.

GSkill.com :: Index

*SRTDodge05* · 03-07-2008, 06:58 PM

Try 1-909-598-6860

zsaz1029 · 03-07-2008, 06:59 PM

Beat me to it. It's listed on Newegg under their product descriptions as their support phone number.

Ford Freak · 03-07-2008, 08:15 PM

I might try that phone number. It has been less than 90 days since I bought the kit. Newegg will exchange it if I return it to them. I wonder which way would be faster.

Ford Freak · 03-11-2008, 03:51 PM

I just solved the issue through Newegg. I didn't want to be without my high end system since my other systems won't play Crysis and some other stuff on high settings. I asked them if they could do soemthing similar to what Crucial does, AKA hold the funds until the bad product is recieved. They said I could order a new set and send the old set in for a refund even though it has been over 30 days. They even said they'll send a return shipping label.

This will turn out to be a good deal. I'll save $20 because of a price drop since I bought the set back in January and I won't have to pay for return shipping.

zsaz1029 · 03-11-2008, 06:04 PM

Nice!

Ford Freak · 03-12-2008, 03:41 PM

The return label was sent to my e-mail. I hope I am around on delivery day so I can give UPS the package when he delivers the new RAM.

03-07-2008, 06:43 PM	#1
Ford Freak warranty voider Join Date: Oct 2001 Location: Valdosta, GA Posts: 3,822	G.Skill RMA I don't know what is up with G.Skill's RMA department. I've sent them 4 e-mails with the RMA form. Two from my home e-mail and 2 from my work e-mail. I have not recieved any reply at home. The two I sent from work couldn't be delivered. I never had a problem with them before. __________________
(Offline)

03-07-2008, 06:45 PM	#2
zsaz1029 Registered User Join Date: Mar 2003 Posts: 1,956	Re: G.Skill RMA Is there a phone number you can call? Maybe then you could fax them the form? __________________ Spaz ----- Check out my boy ASH on myspace! Help my town grow and prosper: Spaztowne
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03-07-2008, 06:53 PM	#3
ATINUT Just Plain Crazy! Join Date: Apr 2002 Posts: 3,255	Re: G.Skill RMA Only phone number GSKILL has is for their headquarters in Taiwan. I don't think Ford Freak, wants to run up a huge international long distance bill to call these them. Here's the official forums for GSKILL. GSkill.com :: Index __________________ Intel D975XBX2 Intel Core 2 Duo E6600 8GB's of Mushkin HP2 6400 memory(DDR2 800) Visiontek Radeon 3870X2 videocard HT Omega Claro(Cmedia 8788HD chip) 120GB&200GB&320GB Western Digital harddrives LG DVDROM & LG DVDBURNER HP Deskjet 920C Logitech X-540 speakers Viewsonic VG2030wm 20inch Widescreen LCD Windows XP Pro 32bit Who'se the fool that approved the design for this place. - The Dwarf, Sacred Underworld.
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03-07-2008, 06:58 PM	#4
SRTDodge05 Grab Life By The Balls Join Date: Jan 2003 Location: Michigan Posts: 7,820	Re: G.Skill RMA Try 1-909-598-6860
(Online)

03-07-2008, 06:59 PM	#5
zsaz1029 Registered User Join Date: Mar 2003 Posts: 1,956	Re: G.Skill RMA Beat me to it. It's listed on Newegg under their product descriptions as their support phone number. __________________ Spaz ----- Check out my boy ASH on myspace! Help my town grow and prosper: Spaztowne
(Offline)

03-07-2008, 08:15 PM	#6
Ford Freak warranty voider Join Date: Oct 2001 Location: Valdosta, GA Posts: 3,822	Re: G.Skill RMA I might try that phone number. It has been less than 90 days since I bought the kit. Newegg will exchange it if I return it to them. I wonder which way would be faster. __________________
(Offline)

03-11-2008, 03:51 PM	#7
Ford Freak warranty voider Join Date: Oct 2001 Location: Valdosta, GA Posts: 3,822	Re: G.Skill RMA I just solved the issue through Newegg. I didn't want to be without my high end system since my other systems won't play Crysis and some other stuff on high settings. I asked them if they could do soemthing similar to what Crucial does, AKA hold the funds until the bad product is recieved. They said I could order a new set and send the old set in for a refund even though it has been over 30 days. They even said they'll send a return shipping label. This will turn out to be a good deal. I'll save $20 because of a price drop since I bought the set back in January and I won't have to pay for return shipping. __________________
(Offline)

03-11-2008, 06:04 PM	#8
zsaz1029 Registered User Join Date: Mar 2003 Posts: 1,956	Re: G.Skill RMA Nice! __________________ Spaz ----- Check out my boy ASH on myspace! Help my town grow and prosper: Spaztowne
(Offline)

03-12-2008, 03:41 PM	#9
Ford Freak warranty voider Join Date: Oct 2001 Location: Valdosta, GA Posts: 3,822	Re: G.Skill RMA The return label was sent to my e-mail. I hope I am around on delivery day so I can give UPS the package when he delivers the new RAM. __________________
(Offline)

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