windows xp rebooting

tim533 · 08-10-2003, 10:44 PM

I have a new asus p4c800-e with kingston khx3200k2/1g hyper x ram. windows xp starts and reboots and then reboots until the machine is turned off. the problem goes away when only one memory module is installed it can be either stick in either channel but not 2 in dual channel mode. any thoughts.

thanks

Cogar · 08-10-2003, 10:56 PM

Are you overclocking? Try a search and determine the recommended memory for your motherboard. You may also have a problem with two sticks that do not "match" each other--sticks that work fine alone, but not together.

wildmage · 08-10-2003, 10:58 PM

Perhaps start by disabling the 'Automatically Reboot' in System Properties > Advanced > Startup and Recovery.

This way you'll the a BSOD instead - the error message may give you some clues.

tim533 · 08-10-2003, 10:59 PM

no i am not overclocking now and they are supposed to be a mated set

Cogar · 08-10-2003, 11:01 PM

Quote:

Originally posted by tim533
no i am not overclocking now and they are supposed to be a mated set

Bummer. OK, one other thing to consider (besides the possibility that this memory does not get along with the P4C800 that well) is that you may be having power supply problems. PSU problems are often a cause of random reboots. What you are experiencing is not the typical misbehavior for that problem, but it may turn out to be the culprit.

tim533 · 08-10-2003, 11:05 PM

my power supply is a new antec truepower 330 and all the voltages look very stable and are only a few milivolts off.

thanks

wildmage · 08-10-2003, 11:05 PM

You are using slots 1 and 3 or 2 and 4 only right ? (i.e. not 1 and 2 or 3 and 4)

tim533 · 08-10-2003, 11:09 PM

right now i am only using slot three so it will boot but i have tried 1 & 3 (blue) and 2 & 4

Thanks

xtremegamer · 08-10-2003, 11:16 PM

you could have a bad board. sounds to me that your memory voltage could be fluctuating on certain slots. is DIMM 3 the only slot youve tried? if so then try all others with only one stick.

also, i know this sounds n00bish, but make sure your heatsink is properly mounted. you could be experiencing heat issues.

Cogar · 08-10-2003, 11:26 PM

Quote:

Originally posted by tim533
my power supply is a new antec truepower 330 and all the voltages look very stable and are only a few milivolts off.

thanks

Just because it's new does not mean that it is large enough or that it is working properly. The only true test would be to substitute a larger good quality unit (like an Antec TruePower 480) to make sure. If you have another power supply handy, it would not hurt to try it.

tim533 · 08-10-2003, 11:36 PM

Quote:

Originally posted by wildmage
Perhaps start by disabling the 'Automatically Reboot' in System Properties > Advanced > Startup and Recovery.

This way you'll the a BSOD instead - the error message may give you some clues.

ok

The error message looks like this:

(The problem seems to be caused by the following file : ntfs.sys

Page_fault_in_nonpaged_area)

I get it every boot if both sticks are installed.

wildmage · 08-10-2003, 11:48 PM

http://www.microsoft.com/technet/tre...d_stp_ccgm.asp

Also, are you running with Win XP SP1 and all the updates? Hotfixes apparently exist for this type of problem.

08-10-2003, 10:44 PM	#1
tim533 Registered User Join Date: Aug 2003 Posts: 5	windows xp rebooting I have a new asus p4c800-e with kingston khx3200k2/1g hyper x ram. windows xp starts and reboots and then reboots until the machine is turned off. the problem goes away when only one memory module is installed it can be either stick in either channel but not 2 in dual channel mode. any thoughts. thanks
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08-10-2003, 10:56 PM	#2
Cogar Level 15, lawful good Join Date: Dec 2002 Location: It varies, but usually within 100 yards of a keyboard. Posts: 7,236	Are you overclocking? Try a search and determine the recommended memory for your motherboard. You may also have a problem with two sticks that do not "match" each other--sticks that work fine alone, but not together.
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08-10-2003, 10:58 PM	#3
wildmage Registered User Join Date: Apr 2001 Location: Canberra, ACT, Australia Posts: 135	Perhaps start by disabling the 'Automatically Reboot' in System Properties > Advanced > Startup and Recovery. This way you'll the a BSOD instead - the error message may give you some clues. __________________ Win XP Pro SP2 \| P4 3.2C SL6WE @ 3.84 (240 FSB) \| Asus P4C800-E Deluxe BIOS 1019 \| Zalman CNPS7000A-Cu & AS5 \| Antec P160WF 2 x 120mm Antec fans \| Antec TruePower 550W \| 2 x 512Mb OCZ 4200 EL Dual @ 2.5,4,4,7 Turbo \| 2 x 120gb SATA Seagate 7200.7 (ICH5R RAID 0) \| 2 x 120gb IDE Maxtor DiamondPlus 9 (Promise RAID 0) \| NEC ND-3500AG \| Lite-on LTD166S \| Lite-on 52326S \| XFX GeForce 7600 GT 256Mb \| Creative 4.1 Surround \| 19" Philips 109B40 Flat \| CNet 5 port Gigabit Switch \| Billion 7404VGP-M ADLS2+ Modem \| Canon ip8500 \| HP LaserJet 5si \| HP 4200C Scanner
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08-10-2003, 10:59 PM	#4
tim533 Registered User Join Date: Aug 2003 Posts: 5	no i am not overclocking now and they are supposed to be a mated set
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08-10-2003, 11:05 PM	#6
tim533 Registered User Join Date: Aug 2003 Posts: 5	my power supply is a new antec truepower 330 and all the voltages look very stable and are only a few milivolts off. thanks
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08-10-2003, 11:09 PM	#8
tim533 Registered User Join Date: Aug 2003 Posts: 5	right now i am only using slot three so it will boot but i have tried 1 & 3 (blue) and 2 & 4 Thanks
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08-10-2003, 11:16 PM	#9
xtremegamer Registered User Join Date: Jul 2003 Posts: 41	you could have a bad board. sounds to me that your memory voltage could be fluctuating on certain slots. is DIMM 3 the only slot youve tried? if so then try all others with only one stick. also, i know this sounds n00bish, but make sure your heatsink is properly mounted. you could be experiencing heat issues. __________________ Abit IC7 Max3:2.4C @ 310fsb:Corsair PC3500 3:2:9800XT:Audigy2:Antec 550W True Control:CoolerMaster Wave Master:Western Digital Raptors RAID0:Plextor 52x32x52:BT Modded BIOS:XP Pro
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08-10-2003, 11:48 PM	#12
wildmage Registered User Join Date: Apr 2001 Location: Canberra, ACT, Australia Posts: 135	http://www.microsoft.com/technet/tre...d_stp_ccgm.asp Also, are you running with Win XP SP1 and all the updates? Hotfixes apparently exist for this type of problem. __________________ Win XP Pro SP2 \| P4 3.2C SL6WE @ 3.84 (240 FSB) \| Asus P4C800-E Deluxe BIOS 1019 \| Zalman CNPS7000A-Cu & AS5 \| Antec P160WF 2 x 120mm Antec fans \| Antec TruePower 550W \| 2 x 512Mb OCZ 4200 EL Dual @ 2.5,4,4,7 Turbo \| 2 x 120gb SATA Seagate 7200.7 (ICH5R RAID 0) \| 2 x 120gb IDE Maxtor DiamondPlus 9 (Promise RAID 0) \| NEC ND-3500AG \| Lite-on LTD166S \| Lite-on 52326S \| XFX GeForce 7600 GT 256Mb \| Creative 4.1 Surround \| 19" Philips 109B40 Flat \| CNet 5 port Gigabit Switch \| Billion 7404VGP-M ADLS2+ Modem \| Canon ip8500 \| HP LaserJet 5si \| HP 4200C Scanner Last edited by wildmage : 08-10-2003 at 11:57 PM.
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