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Old 05-09-2009, 07:42 AM   #1
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Join Date: Oct 2003
Location: South Bend, IN
Posts: 288
Unable to scan documents;

I have a HP-C4385 All in One scanner-printer that is hooked up thru a wire-less connection to my HP Notebook. I have no trouble printing anything I want, but I am not able to scan anything into my notebook.
Every time I try to scan something I get the message on the screen on the printer that reads "USB or Wireless not connected." I have even tried a USB cable to connect and receive the same message.
It seems like the connection is a 1-way connection. The notebook will :Talk" to the printer, but not the other way around.
I've tried un-installing the software and re-installing it with the same results.
Any ideas of what I'm doing wrong?
Thanks
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Old 05-13-2009, 06:56 PM   #2
STOP, LOOK, LISTEN, LIVE!
 
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Join Date: Oct 2003
Location: South Bend, IN
Posts: 288
Re: Unable to scan documents;

I can't believe that 50 people have viewed this problem without any kind of a comment or suggestion on how to fix it....?
Seems to me like this site has really gone down the crapper!
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