USB and Sony Digital Camera

marksten · 03-28-2001, 05:43 PM

I have recently moved to the CUSL2 motherboard and it seems to be performing great.....until....

I have a Sony DSC-F505 digital camera and win98. It connects through the USB port. The camera seems to use USB v1.

Normally what happens is I plug the camera into the USB port, turn it on, and it the system mounts it as a removable drive. I can then go into that removable drive and move/delete files from the camera(through the removable drive).

When I purchased my new motherboard I installed the same camera drivers I had on my old motherboard. When I turned the camera on, it mounted the drive. However, when I go to open the drive, I get an error, "F:/ Not Ready". (F being the camera's removable drive)

So that began a LONG troubleshooting processes. I will just briefly list here what I have done.
1) verified the camera works on another system.
2) upgraded Bios to 1006.
3) upgraded intel motherboard drivers(815e) to V2.80.08.
4) re-loaded win98(with all the latest updates).
5) Installed win2k with latest updates.
6) upgraded all the camera drivers.
7) talked with Sony tech support.
8) Verified there were no IRQ conflicts.
9) verified USB settings in BIOS were turned on.
10) Verified USB port is working properly by using other USB devices on it.

hmmm...I think that's it. After all this, I STILL get the exact same error msg. Sony says that it's not their drivers since it actually mounts the drive, just doesn't open it. They believe it's a motherboard problem. This camera was working GREAT on my old motherboard, just doesn't work on this new one. The only thing I can think it *might* be is that the motherboard is a USB v2.

Anyways....not sure what else to do and thought I'd check here. Any suggestions?

thx!
--Mark.

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Yoda_abx · 03-28-2001, 05:52 PM

Make sure that you don't have any Irq's being shared either!

Do you get the same error when using Win2k?

marksten · 03-28-2001, 05:56 PM

Yep, made sure it wasn't shared. In fact, if I read the manuals right, USB0 isn't shared. While USB1 is shared. I used/am using USB0.

As for the win2k error, yes I received the same error. When I get home tonight I'll give you the exact error from the win2k side.

thx.
--mark

marksten · 03-29-2001, 01:48 AM

Well, I wiped out my hard drive again, and took out everything to make my system as bare as it could be. So right now I have a AGP card and a network card in the slots. The network card is in slot 6(non-shared).

I got rid of win2k and reloaded win98. I have updated win98 and intel's inf files. Now when I turn on the camera a drive does not pop-up at all. However the "Sony USB driver" shows up under the USB controller and the "Sony USB device driver" shows up under the hard disk controller....just like it should. I'm beginning to wonder if it has anything to do with the "Intel Ultra ATA Storage Controller". I downloaded the latest Ultra ATA drivers, but I'm still seeing the same problems.

I'm bound to get this fixed. Might be time to try the Asus Tech. support....and ultimately Intel.

--mark.

DaveM · 03-29-2001, 04:01 AM

I have an Olympus Camera and the MAUSB-1 Olympus smart card reader.

It works just as well on any of my USB ports.

It reads and writes smartcards up to 128MB without any problems.

The Ultra ATA drivers have nothing to do with USB, so that shouldn't have any effect on your USB device.

You said you wiped your drive clean....

Its is always BEST to format your drive and start from scratch when replacing your motherboard.
There's a lot of garbage in the registry left behind when you switch motherboards and let the OS plug and play the new motherboard... A lot of garbage that causes problems!

Also upgrading a Win9x system to Win2K causes problems in the registry again. It would be best not to upgrade an Operating system, rather install the OS on a freshly formatted drive.

Yoda_abx · 03-29-2001, 08:19 AM

Do not install those ATA drivers, then try it!

DaveM · 03-29-2001, 08:27 AM

Shesh!

If you have the Companion software from the ATA-100 drivers open.... Look for the USB Drive....

Guess what, its NOT there!

Obviously, because its not on the IDE channel, and unaffected by the ATA-100 drivers.

I have no problems with the ATA-100 drivers.

But maybe thats because... uhmmm... I'm not overclocking ?!?

How many people who have problems with ATA-100 drivers and are overclocked?
Please raise your hands!

Remove the obvious, then work from there.

Mushkin Rules · 03-29-2001, 10:34 AM

Intel ATA Driver most incompatibility occurs if you use CDR/CDRW. Only the version Beta 2 that is "better" than the rest. Check this info:
http://cusl2.efront.com/vbulletin/sh...4762#post14762

marksten · 03-29-2001, 11:16 AM

hmmm...guess I didn't make myself very clear on what I did, so here it is again and my thinking behind it.

Last night I formated my HD. Pulled out all PCI cards. Put in 1 PCI ethernet card in slot 6(which is non-shared) and put in 1 AGP graphics card. This, I was figuring, would solve an possible IRQ conflicts that I might be missing. So with only 1 pci and 1 agp slot filled(and my hard drive re-formatted), I installed win98. After the installation was done, I loaded the camera USB drivers on and plugged it in. Nothing happened. I then realized I forgot to load the Intel INF files that came with the m/b. So I installed those....still the USB camera didn't appear. So I decided there might have been a problem with installing the USB drivers BEFORE the INF drivers, so I re-formatted my HD and installed win98 again. This time I installed the INF files, then the camera's USB drivers. Still...no drive showed up. I then tried the windows update and loaded JUST the windows patch update...nothing else. Still...nothing worked. So I re-formated my HD again and loaded win98. This time I installed the INF drivers that came w/ the motherboard, then downloaded the LATEST INF drivers from Intel, loaded windows patches, and installed the USB camera drives. Still...no drive appeared. HOWEVER, I noticed that the camera drives were shown as being active in the Device Manager. Since I wasn't seeing the drive at all, I started to notice the ATA controller. You see, when I plug the USB camera in, a drive is created and put under "Hard Drives" in the Device Manager. My thinking was that *maybe* the ATA controller ALSO controlles this "removable drive". So with that thinking in mind, I downloaded the ATA drivers from Intel. Yet still, no USB drives pop-up under "My computer".

Hope that clears things up.
--Mark.

Mushkin Rules · 03-29-2001, 12:43 PM

marksten, usually without installing usb driver, when you plug any usb device, WinME should detect that there is a new device and then ask the driver. So there will be no connection between Intel Ultra Ata driver with your usb device. I run 800EB@960, fsb 160 & my usb port works seamlessly perfect. I put NIC on slot 4 & force it under IRQ 9 in Bios setup. AGP will automatically at IRQ 11 in WinME. Sound Card on slot 6 forced it @ IRQ 5. Hauppage TV FM on slot 3 sharing with Intel 82801BA/BAM USB Universal Host Controller 2, SMBus Controller - 2443 & USB Universal Controller 1 @ IRQ 3. Winfast Ultra ATA 100 on slot 2 & forced it @ IRQ 10 in bios. I just leave slot 1 & 5 blank. Why don't you right click\properties\driver\ update driver the drive you said was created under "Hard Drive" in Device Manager & try to install the usb driver from where it is located. WinME has native driver of Intel inf, but Win98 & 98SE just don't have it. You must install Intel inf right after you freshly install windows.

marksten · 03-29-2001, 01:39 PM

Mushkin, Both the "Sony USB Hard Drive" and the "Sony USB Device controller" are reporting that they are working properly. So re-installing them from where they are, will not work. Besides, I had tried this several times before, which I did not mention. As for the installation of the INF drivers, yes, I did that RIGHT after the install(well the second time I installed win98 that is. hehe).

BTW...I had a BX6 motherboard before this(also running win98), and the Sony camera worked great on it. As for this CUSL2 motherboard, my other USB device works just fine, just not my USB camera. It's almost like the camera hardware and the CUSL2 motherboard don't want to talk to each other.

--Mark.

xbwfo · 03-29-2001, 02:04 PM

This is a long shot but it seems you have tried almost everything else.
Maybe try having the camera plugged in and powered up before and during the install of the chipset and other drivers.

Garheart · 03-29-2001, 03:25 PM

I also have a Sony digital camera (DSC-S70) but do not use the camera as my removable drive. I purchased through Sony the "MSAC-US1" memory stick reader/writer. It comes with its own drivers and has worked like a champ ever since I installed on my CUSL2 system. Never did try the camera by itself. I recommend getting the reader/writer because its soooo convenient, always ready when you are, no setting up to do like with the camera, just take the memory stick out of the camera and put it in the reader/writer. Doesn't get any easier than that.

Regards, Garheart

marksten · 03-29-2001, 04:40 PM

hmmm...thx for the suggestion Garheart. I might give that a try.

Actually before I started this mess, I did plug a friends DSC-S70 into my system, and it worked like a charm. It is a much newer camera then my DSC-F505 (not the F505v), so I'm thinking it worked because of the newer hardware inside it. Sony doesn't seem to think that's the case though.

Well...I called ASUS tech. support, and was put on hold for quite some time, only to get a person who took a msg and said, "we'll call you". hehe...sure they will.

Thx again for all your suggestions. They are definitely appreciated.

--Mark.

Mushkin Rules · 03-29-2001, 07:46 PM

Hey marksten, I am pretty sure that the problem is related to the driver & the procedure that you have been trying to install the usb driver. I did a research and found some interesting issue that might help solve your problem. You might be installing usb driver version that is intended for different OS. I found an issue that might give you some kind of inspiration Re:
- Problem Description:
After Installing The Windows 2000 USB Driver, The DSC-F505 Sony CyberShot Camera Is Listed As "No Removable Disk" In My Computer.

- Solution:
This issue will occur if the Windows 2000 driver is installed over a pre-existing copy of the Windows 98 driver.
Link: http://www.sel.sony.com/SEL/service/digcam.shtml

I know you are running Win98 (is it SE or NON SE?)
Instruction to Update driver for Windows(R)98 Second Edition: http://www.css.ap.sony.com/downloads...s/doc/f505.pdf
Please read info on How to update [Sony USB Mass Storage Class Driver] & How to update [Sony USB Device Driver]

Why don't you download the latest driver here(Version 1.90) for: Digital Still Camera Windows 98SE USB driver for DSC-F505 Cybershot Digital Camera: http://www.css.ap.sony.com/downloads...00000000000002

These other links might help you:
http://www.sel.sony.com/SEL/service/digcam.shtml
http://www.sony-asia.com.sg/support/...us/msacus.html
If you try to install Win98/98SE Driver in W2K: http://www.sony-asia.com.sg/support/...es/w98-w2k.pdf
Windows Me USB Driver for Sony DSC-F505/F505V/F55V, DSC-S70/S50/S30, DSC-P1, and DCR-PC110 Digital Cameras: http://www.sel.sony.com/SEL/service/usbme_license.shtml

Worth to try & Good luck

03-28-2001, 05:43 PM	#1
marksten Registered User Join Date: Mar 2001 Posts: 8	I have recently moved to the CUSL2 motherboard and it seems to be performing great.....until.... I have a Sony DSC-F505 digital camera and win98. It connects through the USB port. The camera seems to use USB v1. Normally what happens is I plug the camera into the USB port, turn it on, and it the system mounts it as a removable drive. I can then go into that removable drive and move/delete files from the camera(through the removable drive). When I purchased my new motherboard I installed the same camera drivers I had on my old motherboard. When I turned the camera on, it mounted the drive. However, when I go to open the drive, I get an error, "F:/ Not Ready". (F being the camera's removable drive) So that began a LONG troubleshooting processes. I will just briefly list here what I have done. 1) verified the camera works on another system. 2) upgraded Bios to 1006. 3) upgraded intel motherboard drivers(815e) to V2.80.08. 4) re-loaded win98(with all the latest updates). 5) Installed win2k with latest updates. 6) upgraded all the camera drivers. 7) talked with Sony tech support. 8) Verified there were no IRQ conflicts. 9) verified USB settings in BIOS were turned on. 10) Verified USB port is working properly by using other USB devices on it. hmmm...I think that's it. After all this, I STILL get the exact same error msg. Sony says that it's not their drivers since it actually mounts the drive, just doesn't open it. They believe it's a motherboard problem. This camera was working GREAT on my old motherboard, just doesn't work on this new one. The only thing I can think it might be is that the motherboard is a USB v2. Anyways....not sure what else to do and thought I'd check here. Any suggestions? thx! --Mark.
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03-28-2001, 05:52 PM	#2
Yoda_abx MODERATOR Join Date: Feb 2001 Location: United States of America Posts: 4,183	Make sure that you don't have any Irq's being shared either! Do you get the same error when using Win2k? __________________ Sincerely, Yoda AKA: Usa_re8e1 (when gaming) Show your support for this site by visting our advertisers...
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03-28-2001, 05:56 PM	#3
marksten Registered User Join Date: Mar 2001 Posts: 8	Yep, made sure it wasn't shared. In fact, if I read the manuals right, USB0 isn't shared. While USB1 is shared. I used/am using USB0. As for the win2k error, yes I received the same error. When I get home tonight I'll give you the exact error from the win2k side. thx. --mark
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03-29-2001, 01:48 AM	#4
marksten Registered User Join Date: Mar 2001 Posts: 8	Well, I wiped out my hard drive again, and took out everything to make my system as bare as it could be. So right now I have a AGP card and a network card in the slots. The network card is in slot 6(non-shared). I got rid of win2k and reloaded win98. I have updated win98 and intel's inf files. Now when I turn on the camera a drive does not pop-up at all. However the "Sony USB driver" shows up under the USB controller and the "Sony USB device driver" shows up under the hard disk controller....just like it should. I'm beginning to wonder if it has anything to do with the "Intel Ultra ATA Storage Controller". I downloaded the latest Ultra ATA drivers, but I'm still seeing the same problems. I'm bound to get this fixed. Might be time to try the Asus Tech. support....and ultimately Intel. --mark.
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03-29-2001, 04:01 AM	#5
DaveM Whats in a title, anyhow? Join Date: Feb 2001 Location: Near Seattle, Wa. USA Posts: 588	I have an Olympus Camera and the MAUSB-1 Olympus smart card reader. It works just as well on any of my USB ports. It reads and writes smartcards up to 128MB without any problems. The Ultra ATA drivers have nothing to do with USB, so that shouldn't have any effect on your USB device. You said you wiped your drive clean.... Its is always BEST to format your drive and start from scratch when replacing your motherboard. There's a lot of garbage in the registry left behind when you switch motherboards and let the OS plug and play the new motherboard... A lot of garbage that causes problems! Also upgrading a Win9x system to Win2K causes problems in the registry again. It would be best not to upgrade an Operating system, rather install the OS on a freshly formatted drive. __________________ System spec's in profile.
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03-29-2001, 08:19 AM	#6
Yoda_abx MODERATOR Join Date: Feb 2001 Location: United States of America Posts: 4,183	Do not install those ATA drivers, then try it! __________________ Sincerely, Yoda AKA: Usa_re8e1 (when gaming) Show your support for this site by visting our advertisers...
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03-29-2001, 08:27 AM	#7
DaveM Whats in a title, anyhow? Join Date: Feb 2001 Location: Near Seattle, Wa. USA Posts: 588	Shesh! If you have the Companion software from the ATA-100 drivers open.... Look for the USB Drive.... Guess what, its NOT there! Obviously, because its not on the IDE channel, and unaffected by the ATA-100 drivers. I have no problems with the ATA-100 drivers. But maybe thats because... uhmmm... I'm not overclocking ?!? How many people who have problems with ATA-100 drivers and are overclocked? Please raise your hands! Remove the obvious, then work from there. __________________ System spec's in profile.
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03-29-2001, 10:34 AM	#8
Mushkin Rules Registered User Join Date: Mar 2001 Location: Mushkin Tropical Island Posts: 2,563	Intel ATA Driver most incompatibility occurs if you use CDR/CDRW. Only the version Beta 2 that is "better" than the rest. Check this info: http://cusl2.efront.com/vbulletin/sh...4762#post14762 __________________ Show Your Supports by Clicking This Advertisers...
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03-29-2001, 11:16 AM	#9
marksten Registered User Join Date: Mar 2001 Posts: 8	hmmm...guess I didn't make myself very clear on what I did, so here it is again and my thinking behind it. Last night I formated my HD. Pulled out all PCI cards. Put in 1 PCI ethernet card in slot 6(which is non-shared) and put in 1 AGP graphics card. This, I was figuring, would solve an possible IRQ conflicts that I might be missing. So with only 1 pci and 1 agp slot filled(and my hard drive re-formatted), I installed win98. After the installation was done, I loaded the camera USB drivers on and plugged it in. Nothing happened. I then realized I forgot to load the Intel INF files that came with the m/b. So I installed those....still the USB camera didn't appear. So I decided there might have been a problem with installing the USB drivers BEFORE the INF drivers, so I re-formatted my HD and installed win98 again. This time I installed the INF files, then the camera's USB drivers. Still...no drive showed up. I then tried the windows update and loaded JUST the windows patch update...nothing else. Still...nothing worked. So I re-formated my HD again and loaded win98. This time I installed the INF drivers that came w/ the motherboard, then downloaded the LATEST INF drivers from Intel, loaded windows patches, and installed the USB camera drives. Still...no drive appeared. HOWEVER, I noticed that the camera drives were shown as being active in the Device Manager. Since I wasn't seeing the drive at all, I started to notice the ATA controller. You see, when I plug the USB camera in, a drive is created and put under "Hard Drives" in the Device Manager. My thinking was that maybe the ATA controller ALSO controlles this "removable drive". So with that thinking in mind, I downloaded the ATA drivers from Intel. Yet still, no USB drives pop-up under "My computer". Hope that clears things up. --Mark.
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03-29-2001, 12:43 PM	#10
Mushkin Rules Registered User Join Date: Mar 2001 Location: Mushkin Tropical Island Posts: 2,563	marksten, usually without installing usb driver, when you plug any usb device, WinME should detect that there is a new device and then ask the driver. So there will be no connection between Intel Ultra Ata driver with your usb device. I run 800EB@960, fsb 160 & my usb port works seamlessly perfect. I put NIC on slot 4 & force it under IRQ 9 in Bios setup. AGP will automatically at IRQ 11 in WinME. Sound Card on slot 6 forced it @ IRQ 5. Hauppage TV FM on slot 3 sharing with Intel 82801BA/BAM USB Universal Host Controller 2, SMBus Controller - 2443 & USB Universal Controller 1 @ IRQ 3. Winfast Ultra ATA 100 on slot 2 & forced it @ IRQ 10 in bios. I just leave slot 1 & 5 blank. Why don't you right click\properties\driver\ update driver the drive you said was created under "Hard Drive" in Device Manager & try to install the usb driver from where it is located. WinME has native driver of Intel inf, but Win98 & 98SE just don't have it. You must install Intel inf right after you freshly install windows. __________________ Show Your Supports by Clicking This Advertisers...
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03-29-2001, 01:39 PM	#11
marksten Registered User Join Date: Mar 2001 Posts: 8	Mushkin, Both the "Sony USB Hard Drive" and the "Sony USB Device controller" are reporting that they are working properly. So re-installing them from where they are, will not work. Besides, I had tried this several times before, which I did not mention. As for the installation of the INF drivers, yes, I did that RIGHT after the install(well the second time I installed win98 that is. hehe). BTW...I had a BX6 motherboard before this(also running win98), and the Sony camera worked great on it. As for this CUSL2 motherboard, my other USB device works just fine, just not my USB camera. It's almost like the camera hardware and the CUSL2 motherboard don't want to talk to each other. --Mark.
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03-29-2001, 02:04 PM	#12
xbwfo WFO Join Date: Feb 2001 Location: Escondido, CA Posts: 291	This is a long shot but it seems you have tried almost everything else. Maybe try having the camera plugged in and powered up before and during the install of the chipset and other drivers. __________________ ASUS P4C800 Deluxe P4 3.0@4030 - 7000cu w/120mm panaflo 512 megs Corsair PC3700 1:1 3,3,4,7,8 250 Gigs (5 drives)
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03-29-2001, 03:25 PM	#13
Garheart Registered User Join Date: Feb 2001 Location: Virginia, USA Posts: 30	I also have a Sony digital camera (DSC-S70) but do not use the camera as my removable drive. I purchased through Sony the "MSAC-US1" memory stick reader/writer. It comes with its own drivers and has worked like a champ ever since I installed on my CUSL2 system. Never did try the camera by itself. I recommend getting the reader/writer because its soooo convenient, always ready when you are, no setting up to do like with the camera, just take the memory stick out of the camera and put it in the reader/writer. Doesn't get any easier than that. Regards, Garheart
(Offline)

03-29-2001, 04:40 PM	#14
marksten Registered User Join Date: Mar 2001 Posts: 8	hmmm...thx for the suggestion Garheart. I might give that a try. Actually before I started this mess, I did plug a friends DSC-S70 into my system, and it worked like a charm. It is a much newer camera then my DSC-F505 (not the F505v), so I'm thinking it worked because of the newer hardware inside it. Sony doesn't seem to think that's the case though. Well...I called ASUS tech. support, and was put on hold for quite some time, only to get a person who took a msg and said, "we'll call you". hehe...sure they will. Thx again for all your suggestions. They are definitely appreciated. --Mark.
(Offline)

03-29-2001, 07:46 PM	#15
Mushkin Rules Registered User Join Date: Mar 2001 Location: Mushkin Tropical Island Posts: 2,563	Hey marksten, I am pretty sure that the problem is related to the driver & the procedure that you have been trying to install the usb driver. I did a research and found some interesting issue that might help solve your problem. You might be installing usb driver version that is intended for different OS. I found an issue that might give you some kind of inspiration Re: - Problem Description: After Installing The Windows 2000 USB Driver, The DSC-F505 Sony CyberShot Camera Is Listed As "No Removable Disk" In My Computer. - Solution: This issue will occur if the Windows 2000 driver is installed over a pre-existing copy of the Windows 98 driver. Link: http://www.sel.sony.com/SEL/service/digcam.shtml I know you are running Win98 (is it SE or NON SE?) Instruction to Update driver for Windows(R)98 Second Edition: http://www.css.ap.sony.com/downloads...s/doc/f505.pdf Please read info on How to update [Sony USB Mass Storage Class Driver] & How to update [Sony USB Device Driver] Why don't you download the latest driver here(Version 1.90) for: Digital Still Camera Windows 98SE USB driver for DSC-F505 Cybershot Digital Camera: http://www.css.ap.sony.com/downloads...00000000000002 These other links might help you: http://www.sel.sony.com/SEL/service/digcam.shtml http://www.sony-asia.com.sg/support/...us/msacus.html If you try to install Win98/98SE Driver in W2K: http://www.sony-asia.com.sg/support/...es/w98-w2k.pdf Windows Me USB Driver for Sony DSC-F505/F505V/F55V, DSC-S70/S50/S30, DSC-P1, and DCR-PC110 Digital Cameras: http://www.sel.sony.com/SEL/service/usbme_license.shtml Worth to try & Good luck __________________ Show Your Supports by Clicking This Advertisers...
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