I.E. won't let Windows XP shut down

Jiannu · 01-10-2006, 02:23 AM

I am running XP Pro with latest updates(SP2).When I restart or shut down Windows, a box appears and says IE program closing, but it won t let windows shut down. I have to close the box manually then it will shut down(Windows).

I don't think there is SPYWARE on my CPU. I recently did a reformat because of spyware(SPYAXE). I run ADWARE daily and nothing ever comes up.

I hope someone can help cause this is driving me crazy!!!!

Terry Reynolds · 01-10-2006, 04:41 AM

Did this start happening just after your re-format and fresh install?

Jiannu · 01-10-2006, 11:40 AM

This happened shortly after the fresh format. I'm wondering if its one of the programs that I installed....(ALCOHOL 120%,NORTON WORKS,CATALYST CONTROL CENTER....) I never had this problem before. Driving me nutz!

PCBruiser · 01-10-2006, 11:41 AM

Moving this thread to the Windows XP, etc. Forum from Security.

Jiannu · 01-10-2006, 12:45 PM

Can Someone Please Help.......?!?!?!?

PCBruiser · 01-10-2006, 12:48 PM

Question, is IE actually open when you are shutting down? Or does that message appear when IE isn't actually open as well? Can you check with Task Manager immediately before shutting down to see if IE is still open even though you have closed it prior to trying to shut down?

Second, how comfortable are you editing your registry?

pointreyes · 01-10-2006, 12:59 PM

Does the event log glean any information on this?

Jiannu · 01-10-2006, 04:18 PM

This goes to PCBRUISER.

Sorry mates, my mistake, its EXPLORER.EXE not IE. so everytime I shut down Windows, A box appears saying EXPLORER.exe wont close then it tries to close and I always have to close it manually to exit windows every time!!!

PCBruiser · 01-10-2006, 04:28 PM

OK, explorer is misbehaving. Are you comfortable with manually editing the registry???

pointreyes · 01-10-2006, 05:10 PM

Main page: http://aumha.org/win4/a/shutdown.htm
Windows XP page: http://aumha.org/win5/a/shtdwnxp.php

Note on the main page:

Quote:

If you receive a specific error message during shutdown, please search my Error Messages page for a possible resolution before proceeding with the steps below.

Jiannu · 01-10-2006, 06:35 PM

Quote:

Originally Posted by PCBruiser

OK, explorer is misbehaving. Are you comfortable with manually editing the registry???

NEVER did edit the registry. I'm a fast learner though. If you walk me through it, I may pull it off...

cmay119 · 01-10-2006, 06:37 PM

One answer, FIREFOX!

PCBruiser · 01-10-2006, 06:52 PM

OK to to Start/Run and type regedit.

Go to second to the bottom HKEY_USERS

Click on the + and go to the second to the bottom key - that should have a long number like the screen shot.

Click on the +, then on the + to the left of Control Panel, then Desktop and you should see something just like the screenshot. Make sure you carefully edit the lines to the values I give you in the screeenshot, then close regedit and reboot. Explorer may still hang with that boot because until the reboot, the changes are not effective. These changes should force Explorer to close in subseqent boots.

Jiannu · 01-10-2006, 07:45 PM

Quote:

Originally Posted by PCBruiser

OK to to Start/Run and type regedit.

Go to second to the bottom HKEY_USERS

Click on the + and go to the second to the bottom key - that should have a long number like the screen shot.

Click on the +, then on the + to the left of Control Panel, then Desktop and you should see something just like the screenshot. Make sure you carefully edit the lines to the values I give you in the screeenshot, then close regedit and reboot. Explorer may still hang with that boot because until the reboot, the changes are not effective. These changes should force Explorer to close in subseqent boots.

OK! I did everything you said minus the LOW LEVEL HOOKS to 500. I couldn't find that.So here goes nothing. I exited the registry and now im going to reboot, and reboot again after to see.LET ya know if it worked. I'm keepong my fingers crossed!!!!

PCBruiser · 01-10-2006, 07:49 PM

You can add a line just like that. Use the exact name and value as shown in the screenshot. But, try the reboots first, let's see if that works. I will be gone for a couple of hours, but will check back when I come back to see if it worked. All those changes are intended to end misbehaving or hung pograms and to force them to close when Windows closes.

01-10-2006, 02:23 AM	#1
Jiannu Registered User Join Date: Nov 2003 Location: Bolton,Ontario,CANADA Posts: 228	I.E. won't let Windows XP shut down I am running XP Pro with latest updates(SP2).When I restart or shut down Windows, a box appears and says IE program closing, but it won t let windows shut down. I have to close the box manually then it will shut down(Windows). I don't think there is SPYWARE on my CPU. I recently did a reformat because of spyware(SPYAXE). I run ADWARE daily and nothing ever comes up. I hope someone can help cause this is driving me crazy!!!! __________________ Q6850 Extreme @ 3.6Ghz Thermalright Ultra 120X Scythe 120mm Evga 780i A1 P8 Evga GTX 260 SC192 Evga GTX 260 SC216 4x1Gb OCZ 1150 DDR2 Reaper X-Fi FATALITY Gamer W.D. 750GB sata Pioneer 212DVD-RW Samsung DVD-RW Corsiar 1000HX psu Antec P182 Logitech MX5500 keyboard&mouse Logitech Z-5500 Sony 40XBR6 @ 1920x1080p Vista Ultimate 32bit Sp2
(Offline)

01-10-2006, 04:41 AM	#2
Terry Reynolds Premium Member Join Date: May 2005 Location: Orlando Area Florida Posts: 120	Did this start happening just after your re-format and fresh install?
(Offline)

01-10-2006, 11:40 AM	#3
Jiannu Registered User Join Date: Nov 2003 Location: Bolton,Ontario,CANADA Posts: 228	This happened shortly after the fresh format. I'm wondering if its one of the programs that I installed....(ALCOHOL 120%,NORTON WORKS,CATALYST CONTROL CENTER....) I never had this problem before. Driving me nutz! __________________ Q6850 Extreme @ 3.6Ghz Thermalright Ultra 120X Scythe 120mm Evga 780i A1 P8 Evga GTX 260 SC192 Evga GTX 260 SC216 4x1Gb OCZ 1150 DDR2 Reaper X-Fi FATALITY Gamer W.D. 750GB sata Pioneer 212DVD-RW Samsung DVD-RW Corsiar 1000HX psu Antec P182 Logitech MX5500 keyboard&mouse Logitech Z-5500 Sony 40XBR6 @ 1920x1080p Vista Ultimate 32bit Sp2
(Offline)

01-10-2006, 11:41 AM	#4
PCBruiser Registered User Join Date: Nov 2003 Posts: 13,497	Moving this thread to the Windows XP, etc. Forum from Security.
(Offline)

01-10-2006, 12:45 PM	#5
Jiannu Registered User Join Date: Nov 2003 Location: Bolton,Ontario,CANADA Posts: 228	Can Someone Please Help.......?!?!?!? __________________ Q6850 Extreme @ 3.6Ghz Thermalright Ultra 120X Scythe 120mm Evga 780i A1 P8 Evga GTX 260 SC192 Evga GTX 260 SC216 4x1Gb OCZ 1150 DDR2 Reaper X-Fi FATALITY Gamer W.D. 750GB sata Pioneer 212DVD-RW Samsung DVD-RW Corsiar 1000HX psu Antec P182 Logitech MX5500 keyboard&mouse Logitech Z-5500 Sony 40XBR6 @ 1920x1080p Vista Ultimate 32bit Sp2
(Offline)

01-10-2006, 12:48 PM	#6
PCBruiser Registered User Join Date: Nov 2003 Posts: 13,497	Question, is IE actually open when you are shutting down? Or does that message appear when IE isn't actually open as well? Can you check with Task Manager immediately before shutting down to see if IE is still open even though you have closed it prior to trying to shut down? Second, how comfortable are you editing your registry?
(Offline)

01-10-2006, 12:59 PM	#7
pointreyes The race for quality has no finish line- so technically, it's more like a death march. Join Date: Feb 2001 Posts: 18,159	Does the event log glean any information on this?
(Offline)

01-10-2006, 04:18 PM	#8
Jiannu Registered User Join Date: Nov 2003 Location: Bolton,Ontario,CANADA Posts: 228	This goes to PCBRUISER. Sorry mates, my mistake, its EXPLORER.EXE not IE. so everytime I shut down Windows, A box appears saying EXPLORER.exe wont close then it tries to close and I always have to close it manually to exit windows every time!!! __________________ Q6850 Extreme @ 3.6Ghz Thermalright Ultra 120X Scythe 120mm Evga 780i A1 P8 Evga GTX 260 SC192 Evga GTX 260 SC216 4x1Gb OCZ 1150 DDR2 Reaper X-Fi FATALITY Gamer W.D. 750GB sata Pioneer 212DVD-RW Samsung DVD-RW Corsiar 1000HX psu Antec P182 Logitech MX5500 keyboard&mouse Logitech Z-5500 Sony 40XBR6 @ 1920x1080p Vista Ultimate 32bit Sp2
(Offline)

01-10-2006, 04:28 PM	#9
PCBruiser Registered User Join Date: Nov 2003 Posts: 13,497	OK, explorer is misbehaving. Are you comfortable with manually editing the registry???
(Offline)

01-10-2006, 06:37 PM	#12
cmay119 Can I have your title? Join Date: Mar 2003 Location: Eden Prairie, MN Posts: 1,741	One answer, FIREFOX! __________________ DFI Lanparty UT nF4 Ultra-D \| AMD Opteron 170 CCBWE 0550 UPMW \| 2x1024 PC4000 Team Group Cronus I/A \| MSI NX7900GT \| 2x250GB Seagate Barracuda 7200.10 SATA RAID-0\| Lian Li PC65 \| PC Power & Cooling 750W Silencer \| Klipsch ProMedia Ultra 5.1 \| Creative Soundblaster X-Fi Platinum \| KDS Xtreme Flat 19" CRT
(Offline)

01-10-2006, 07:49 PM	#15
PCBruiser Registered User Join Date: Nov 2003 Posts: 13,497	You can add a line just like that. Use the exact name and value as shown in the screenshot. But, try the reboots first, let's see if that works. I will be gone for a couple of hours, but will check back when I come back to see if it worked. All those changes are intended to end misbehaving or hung pograms and to force them to close when Windows closes.
(Offline)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode