AVG 8.5 Free Ed. crashes Firefox and IE

maxidius · 06-05-2009, 02:59 PM

Hi all,

Just wonder if anyone has similar crashing experience with anti-virus AVG 8.5 Free Edition? Since last week, the internet connection was slowed down seriously. At first, I thought it was the modem becoming too hot. Many times rebooting modem did not change the symptom. Then, Firefox crashes repeatedly, many times in a day, and Yahoo Messenger doesn't work well.

It took about 5 or 6 days until today, when suddenly an error message saying AVG Toolbar can't connect to whatever, and Firefox crashes immediately. When I use MS Internet Explorer, it also crashes in few minutes.

Even when I use Browzar internet explorer, this doesn't work smoothly either.

I had to uninstall Firefox and AVG 8.5 Free, reinstall Firefox only. This time it works normally. I am now hesitated to reinstall AVG 8.5 Free. Perhaps I may look for another free anti-virus which has less bugs. Any suggestion for free anti-virus?

Thank you for your time, advice and/or suggestions.

**CrowdAds** · [Remove Advertisement]

fvbounty · 06-05-2009, 04:26 PM

I never have a problem with AVG, I would reinstall and don't install the tool bar! I think thats the problem, there's a check box that you have to uncheck so the tool bar doesn't install, after that you should be fine with AVG 8.5 Good luck!

*PeterT* · 06-05-2009, 05:08 PM

I agree with FV. I've never had any problem with AVG Free, but I never install the toolbar either.

*johnrr6* · 06-05-2009, 08:54 PM

I second Peter and FV....

Don't use the toolbar....

I use AVG 8.5 Free with Vista 64 SP2 and IE 8

No issues.....

*zapionics<alt>* · 06-05-2009, 10:44 PM

Quote:

Originally Posted by maxidius

Hi all,

Just wonder if anyone has similar crashing experience with anti-virus AVG 8.5 Free Edition? ...

I did have an issue with some special anniversary edition they had, it hosed the system basically with strange performance issues. Due to that I havent updated the program for a while (althougth I keep the virus defs up to date). [edit - oh no, wait, that was Ad-Aware, I dont think I've ever had any problems with AVG)

Well, I decided its time and just did the update and all seems well. Looks and behaves just as before. I'll post if any issues come up.

maxidius · 06-07-2009, 02:34 PM

Thank you all for your advice. I decided to test again if the AVG Security Toolbar is the problem, so I re-installed AVG 8.5 Free yesterday as it is with all default settings. At first, it worked until late at night. This morning, when I turned on PC and started Internet, my PC hung.

This time I re-install AVG without the Toolbar. I will come back with some feedback, probably in a week; or earlier if there is any problem. Many thanks again.

wonderwrench · 06-07-2009, 06:23 PM

The only problem I have ever had with AVG Free is failed updates on startup. This has been a problem for many people for over a year. It seems AVG checks for updates before the net connection is up and running. After about 6 months or so I gave up on them ever fixing the problem and switched my 3 PC's to Avast Home free and never looked back. I did find the default install was not to my liking but after a few tweaks it feels good to me. Things I change, Disable "Virus Recovery Database", Disable sounds, Disable skins.
Avast Home runs fine for me on low and high spec PC's under both XP and Vista.

*zapionics<alt>* · 06-07-2009, 07:28 PM

The only thing I dont like about AVG are the ads! (but cannot complain since I'm using the "free" version)...

I found a solution tho; I just position the AVG window so the ad is hidden beneath the task bar - no more annoying ads! hehe

maxidius · 06-08-2009, 07:24 PM

I agree with wonderwrench about AVG; but I did not tweak anything. I am thinking about Avast too, but Avast seems to slow down my system more than AVG. Basically, when I use the Free edition, not much can be complained. However, even when paying to commercial version, many problems are similar, or they are not fixed quickly, not to mention about the customer services might be bad sometimes. I may try to read a bit more on any other free anti-virus programs.

3 of 7 · 06-09-2009, 07:19 PM

I run the following from a .bat file.
It doesn't install safesearch and makes the install pretty much unattended

avg_free_stf_en_85_285a1462.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch /HIDE /DONT_START_APPS /NO_WELCOME /NO_AVGW_STARTUP /QUIT_IF_INSTALLED

You may need to edit the "avg_free_stf_en_85_285a1462.exe" portion to reflect which version you are using.

hulander786 · 06-13-2009, 03:19 AM

If AVG is creating a problem in your computer than you should try other anitvirus like Kaspersky antivirus since i am using this antivirus and it is working great for me...

maxidius · 06-21-2009, 02:04 PM

Kaspersky is rather well-known, but somewhat expensive to me.

Yesterday, after continuous hanging, freezing problems with my PC, I decided to remove AVG Free 8.5 and install Avast. But, after uninstall AVG, many items in Startup disappeared, and components of MS Office Pro and several apps also mysteriously vanished. MS Office suddenly asked for installation CD to update which it couldn't update, and MS Word refused to run. Other apps also did not run from short-cuts, even with newly created short-cuts. Few programs can run directly if I click on their programs from their directories. The whole PC seems being crippled.

Today I decided to re-install everything. This post is made before I format my HDD to do fresh re-installation. It is some frustration I can't deny, since I am in the middle of some work to be done with quite tight schedule.

To be fair, about a month ago, I moved from AVG Free 8 to AVG 8.5 because it did not update. However, as I installed AVG 8.5 and it removed the previous version automatically, I guess the links were kept. Hence, I don't know the cause of this mysterious crippling problem. Just a note here.

Maico Shark · 06-21-2009, 02:21 PM

This sounds like a real nightmare. Everytime I read something like this I promise myself I'll pick up a back up system.

Cutter · 07-12-2009, 04:10 PM

hi,first time post, to let you know that since i uninstalled avg 8,5 free,my system and firefox have stopped crashing and wow ,

from crawling to superfast. What free virus protection out there,wont slow my system and cause crashing.

*johnrr6* · 07-12-2009, 08:15 PM

Don't use firefox so I may not help much but I have ZERO problems with AVG 8.5 Free.....

My 64 bit Vista Ultimate zips along real nice.

In fact......

I just don't use anything anymore except:
AVG Free
Windows Defender
Windows Firewall
and my Router has a hardware Firewall

For most normal people----I'm conviced that all of the extra "Internet Security" suites like Nortons and Mcafee are really not needed as long as you have an up to date OS with the latest patches----and active AV subscription----an active anti-malware like Windows Defender and a standard windows firewall that hasn't had a lot of holes put in it with exceptions......

Why pay for AV and the others when everything I just quoted is FREE?

06-05-2009, 02:59 PM	#1
maxidius Registered User Join Date: Mar 2003 Posts: 511	AVG 8.5 Free Ed. crashes Firefox and IE Hi all, Just wonder if anyone has similar crashing experience with anti-virus AVG 8.5 Free Edition? Since last week, the internet connection was slowed down seriously. At first, I thought it was the modem becoming too hot. Many times rebooting modem did not change the symptom. Then, Firefox crashes repeatedly, many times in a day, and Yahoo Messenger doesn't work well. It took about 5 or 6 days until today, when suddenly an error message saying AVG Toolbar can't connect to whatever, and Firefox crashes immediately. When I use MS Internet Explorer, it also crashes in few minutes. Even when I use Browzar internet explorer, this doesn't work smoothly either. I had to uninstall Firefox and AVG 8.5 Free, reinstall Firefox only. This time it works normally. I am now hesitated to reinstall AVG 8.5 Free. Perhaps I may look for another free anti-virus which has less bugs. Any suggestion for free anti-virus? Thank you for your time, advice and/or suggestions. __________________ max --------- If you know you know, you don't say you know because you know no one will believe you know, being that they don't know, and can't believe anyone else know. If you don't know, you don't know you don't know, and there is no idea to say that you don't know.
(Offline)

06-05-2009, 04:26 PM	#2
fvbounty Eat Wild Pacific Salmon Join Date: Nov 2002 Location: Alameda Ca Posts: 5,857	Re: AVG 8.5 Free Ed. crashes Firefox and IE I never have a problem with AVG, I would reinstall and don't install the tool bar! I think thats the problem, there's a check box that you have to uncheck so the tool bar doesn't install, after that you should be fine with AVG 8.5 Good luck! __________________ Asus P5E3 Deluxe Wi-Fi - Intel QX9650 - CORSAIR TWIN3X2048-1600C7DHXIN 6GB PC3-12800 - Sapphire HD 5870 Vapor-X 1 gig - 160GB Intel X25-M SSD W7 Pro 64 bit - 300 gig VelociRaptor Data and Games - Corsair HX 620 watt PS - Creative X-Fi Titanium PCI-Express - Altec Lansing ADA885 THX 4.1 Speakers - Silverstone Temjin TJ03B case with side window - 2 x Dell 2405FPW lcd monitors! Last edited by fvbounty; 06-05-2009 at 04:56 PM..
(Offline)

06-05-2009, 05:08 PM	#3
PeterT CUSL2...GA-EP45-UD3P...? Join Date: Apr 2001 Location: Sunny Florida, USA Posts: 2,932	Re: AVG 8.5 Free Ed. crashes Firefox and IE I agree with FV. I've never had any problem with AVG Free, but I never install the toolbar either. __________________ Proud Member: Team-CUSL2 - 'The Old School Crew' Asus Eee PC 1000HE, 1x2GB Corsair DDR2 667 GA-EP45-UD3P, Q9550, 4x2GB Corsair XMS2 DDR2 800, EVGA 9800GTX+ 512MB GA-EP45-DS3L, E7200, 4x2GB Corsair XMS2 DDR2 800, Asus EAH4850 TOP 512MB GA-EP45-UD3P, E6600, 4x1GB Crucial Ballistix DDR2 1066, EVGA 8800GTS 512MB P5B-D in a box at the moment P4P800-D, P4 2.4C, 4x512MB Mushkin DDR 400, ATI AIW X800XT 256MB TUSL2C, P3-S 1.4, 2x256MB Corsair XMS150, ATI 9800PRO 128MB, TB Santa Cruz CUSL2, P3 1.0, 1x256MB & 2x128MB Corsair PC133, Asus V7700D 32MB, SB Live! * Please join ABXZone and participate *
(Offline)

06-05-2009, 08:54 PM	#4
johnrr6 Lucky Amateur Join Date: Apr 2003 Location: Virginia Posts: 3,051	Re: AVG 8.5 Free Ed. crashes Firefox and IE I second Peter and FV.... Don't use the toolbar.... I use AVG 8.5 Free with Vista 64 SP2 and IE 8 No issues..... __________________ i7 920 @ 3.5 Ghz Win 7 Ultimate Edition 64 Bit Asus P6T Deluxe, BIOS 1904 Vigor Monsoon III LT 6 x 2 Gig Mushkin PC12800 ATI HD 4870 X2 2 x 500 Gig Seagate SATA II HDs in RAID 0 Samsung SATA TruDirect DVD Burner w/Lightscribe Seasonic 600W PSU Creative X-Fi Titanium sound Lian Li AO5B Black Case Hauppage 1800 TV Card
(Offline)

06-07-2009, 02:34 PM	#6
maxidius Registered User Join Date: Mar 2003 Posts: 511	Re: AVG 8.5 Free Ed. crashes Firefox and IE Thank you all for your advice. I decided to test again if the AVG Security Toolbar is the problem, so I re-installed AVG 8.5 Free yesterday as it is with all default settings. At first, it worked until late at night. This morning, when I turned on PC and started Internet, my PC hung. This time I re-install AVG without the Toolbar. I will come back with some feedback, probably in a week; or earlier if there is any problem. Many thanks again. __________________ max --------- If you know you know, you don't say you know because you know no one will believe you know, being that they don't know, and can't believe anyone else know. If you don't know, you don't know you don't know, and there is no idea to say that you don't know.
(Offline)

06-07-2009, 06:23 PM	#7
wonderwrench ABXpert Join Date: Mar 2003 Location: Mpls MN Posts: 1,826	Re: AVG 8.5 Free Ed. crashes Firefox and IE The only problem I have ever had with AVG Free is failed updates on startup. This has been a problem for many people for over a year. It seems AVG checks for updates before the net connection is up and running. After about 6 months or so I gave up on them ever fixing the problem and switched my 3 PC's to Avast Home free and never looked back. I did find the default install was not to my liking but after a few tweaks it feels good to me. Things I change, Disable "Virus Recovery Database", Disable sounds, Disable skins. Avast Home runs fine for me on low and high spec PC's under both XP and Vista. __________________ Main BoxC2Q Q6600 @ 3 GhzMSI P35 Neo2-FR bios 1.104 x 2 gig Corsair XMS2 DDR2 800 ramEvga 8800GT SSC Seagate 7200.10 320 gig, Samsung HD321KA 320 gig LiteOn sohw-1693sPlextor PX 716aTeac FloppyOCZ 700GXSSLI PSU Rosewill R6AR6-BK case* Windows 7 Ultimate 64 bit HTPC* Athlon II 240Asus M4A875M2x2 gig Corsair XMS2 DDR2 800WD Blue 320 gigNEC 3540 DVD* Corsair CMPSU-400CX*Win 7 pro 64 bit Good judgment comes from experience, and often experience comes from bad judgment.
(Offline)

06-07-2009, 07:28 PM	#8
zapionics<alt> <unknown level> Join Date: Dec 2002 Location: AUSTRALIA Posts: 3,889	Re: AVG 8.5 Free Ed. crashes Firefox and IE The only thing I dont like about AVG are the ads! (but cannot complain since I'm using the "free" version)... I found a solution tho; I just position the AVG window so the ad is hidden beneath the task bar - no more annoying ads! hehe __________________ * Please note: any advertising within this post has been placed there by the site owner and NOT by me! * "To Boldly Go..."
(Offline)

06-08-2009, 07:24 PM	#9
maxidius Registered User Join Date: Mar 2003 Posts: 511	Re: AVG 8.5 Free Ed. crashes Firefox and IE I agree with wonderwrench about AVG; but I did not tweak anything. I am thinking about Avast too, but Avast seems to slow down my system more than AVG. Basically, when I use the Free edition, not much can be complained. However, even when paying to commercial version, many problems are similar, or they are not fixed quickly, not to mention about the customer services might be bad sometimes. I may try to read a bit more on any other free anti-virus programs. __________________ max --------- If you know you know, you don't say you know because you know no one will believe you know, being that they don't know, and can't believe anyone else know. If you don't know, you don't know you don't know, and there is no idea to say that you don't know.
(Offline)

06-09-2009, 07:19 PM	#10
3 of 7 You can run..... Join Date: Feb 2004 Posts: 4,678	Re: AVG 8.5 Free Ed. crashes Firefox and IE I run the following from a .bat file. It doesn't install safesearch and makes the install pretty much unattended avg_free_stf_en_85_285a1462.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch /HIDE /DONT_START_APPS /NO_WELCOME /NO_AVGW_STARTUP /QUIT_IF_INSTALLED You may need to edit the "avg_free_stf_en_85_285a1462.exe" portion to reflect which version you are using. __________________ Last edited by 3 of 7; 06-09-2009 at 07:35 PM..
(Offline)

06-13-2009, 03:19 AM	#11
hulander786 Registered User Join Date: Jun 2009 Posts: 3	Re: AVG 8.5 Free Ed. crashes Firefox and IE If AVG is creating a problem in your computer than you should try other anitvirus like Kaspersky antivirus since i am using this antivirus and it is working great for me...
(Offline)

06-21-2009, 02:04 PM	#12
maxidius Registered User Join Date: Mar 2003 Posts: 511	Re: AVG 8.5 Free Ed. crashes Firefox and IE Kaspersky is rather well-known, but somewhat expensive to me. Yesterday, after continuous hanging, freezing problems with my PC, I decided to remove AVG Free 8.5 and install Avast. But, after uninstall AVG, many items in Startup disappeared, and components of MS Office Pro and several apps also mysteriously vanished. MS Office suddenly asked for installation CD to update which it couldn't update, and MS Word refused to run. Other apps also did not run from short-cuts, even with newly created short-cuts. Few programs can run directly if I click on their programs from their directories. The whole PC seems being crippled. Today I decided to re-install everything. This post is made before I format my HDD to do fresh re-installation. It is some frustration I can't deny, since I am in the middle of some work to be done with quite tight schedule. To be fair, about a month ago, I moved from AVG Free 8 to AVG 8.5 because it did not update. However, as I installed AVG 8.5 and it removed the previous version automatically, I guess the links were kept. Hence, I don't know the cause of this mysterious crippling problem. Just a note here. __________________ max --------- If you know you know, you don't say you know because you know no one will believe you know, being that they don't know, and can't believe anyone else know. If you don't know, you don't know you don't know, and there is no idea to say that you don't know.
(Offline)

06-21-2009, 02:21 PM	#13
Maico Shark Registered User Join Date: Jun 2009 Posts: 140	Re: AVG 8.5 Free Ed. crashes Firefox and IE This sounds like a real nightmare. Everytime I read something like this I promise myself I'll pick up a back up system.
(Offline)

07-12-2009, 04:10 PM	#14
Cutter Registered User Join Date: Jul 2009 Posts: 1	Re: AVG 8.5 Free Ed. crashes Firefox and IE hi,first time post, to let you know that since i uninstalled avg 8,5 free,my system and firefox have stopped crashing and wow ,from crawling to superfast. What free virus protection out there,wont slow my system and cause crashing.
(Offline)

07-12-2009, 08:15 PM	#15
johnrr6 Lucky Amateur Join Date: Apr 2003 Location: Virginia Posts: 3,051	Re: AVG 8.5 Free Ed. crashes Firefox and IE Don't use firefox so I may not help much but I have ZERO problems with AVG 8.5 Free..... My 64 bit Vista Ultimate zips along real nice. In fact...... I just don't use anything anymore except: AVG Free Windows Defender Windows Firewall and my Router has a hardware Firewall For most normal people----I'm conviced that all of the extra "Internet Security" suites like Nortons and Mcafee are really not needed as long as you have an up to date OS with the latest patches----and active AV subscription----an active anti-malware like Windows Defender and a standard windows firewall that hasn't had a lot of holes put in it with exceptions...... Why pay for AV and the others when everything I just quoted is FREE? __________________ i7 920 @ 3.5 Ghz Win 7 Ultimate Edition 64 Bit Asus P6T Deluxe, BIOS 1904 Vigor Monsoon III LT 6 x 2 Gig Mushkin PC12800 ATI HD 4870 X2 2 x 500 Gig Seagate SATA II HDs in RAID 0 Samsung SATA TruDirect DVD Burner w/Lightscribe Seasonic 600W PSU Creative X-Fi Titanium sound Lian Li AO5B Black Case Hauppage 1800 TV Card
(Offline)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode