Anyone With Shutdown Issues.

Slinky · 02-14-2001, 03:24 AM

Hi all,

I believe Microsoft may have solved the shutdown issue once and for all (well - maybe...).

After browsing the latest Technet CD / Windows Millenium Knowledge Base, I discovered an article which explains about the NDIS.VXD file causing the majority of shutdown problems on 9x/Me.

Eventually, the jist of it was that to enable shutdown properly with this vxd enabled - which you need for using any NIC - you have to ensure that the NIC is using it's own SEPERATE IRQ.

My advice (unless you have a PS/2 mouse) is to use IRQ 12, as normally this will not be assigned to anything - just make sure that you turn off PS/2 mouse support in the BIOS.

I have had the problems through 98, 98SE, and now Me, even after a complete rebuild. People have blamed the SB-Live! for causing this problem, but both Creative/Microsoft both state that this is not the case.

Anyway, it worked for me - the first time a Microsoft fix has - so would suggust a few other people try it, and then post your results here!

James

rjsy2k · 02-14-2001, 05:25 PM

Well that's spooky...after trouble shooting shutdown problem with the new system I built which was running Me for over a week I too found that Ndis.vxd was causing the problems on my system. If people go into msconfig, click on the Static VxD tab and uncheck Ndix.vxd....reboot and then test to see if they can now reboot/shutdown. I found I could but need to have it enabled for my cable modem to work

I will try assigning specific IRQ's to my 2 NIC's but does anyone know how to make Me recognise these setting as it just seems to allocate the IRQ's itself & ignores the BIOS setting!

tia

jimnsb · 02-15-2001, 11:03 PM

Whoa, just finished my CUSL2-C/P3 1 gig build a couple day ago and have been having only 2 problems: shutdown hang and NIC (RoadRunner). The RR tech told me *today* that the NIC had to have its own IRQ; the 4 I talked to yesterday said nothing about it (blamed 'network problems'). My problem now is uninstalling ACPI to free up the IRQ (I put it in accidentally when I ran the INF Update on the ASUS CD). Any idea how to remove ACPI without starting from scratch?

***Ozzie*** · 02-15-2001, 11:25 PM

Good find there Slinky

This sounds like another one to add to the arsenal.

Maybe this might can shed a little light on all those shutdown probs some of the folks are posting about.

I have done the IRQ and reserving bit on my board. At one time I was convinced this was the way to do it.
These days I'm not reserving anything in the bios with plug & play off and having no probs with it. Even my USB's are working...

It's extremely possible that after a few card changes, a couple mods, and some history with this board that I have a combination that likes to "play" together.

Thank you for sharing that with us.

intelguy · 02-16-2001, 12:17 PM

Quote:

Originally posted by rjsy2k
Well that's spooky...after trouble shooting shutdown problem with the new system I built which was running Me for over a week I too found that Ndis.vxd was causing the problems on my system. If people go into msconfig, click on the Static VxD tab and uncheck Ndix.vxd....reboot and then test to see if they can now reboot/shutdown. I found I could but need to have it enabled for my cable modem to work
I will try assigning specific IRQ's to my 2 NIC's but does anyone know how to make Me recognise these setting as it just seems to allocate the IRQ's itself & ignores the BIOS setting!

tia

I am in msconfig and I could not find the Static VxD, please help. FYI, I am using Win 98 SE.

jmeyers · 02-16-2001, 06:20 PM

I too had the shutdown problem. I fixed it by disabling SB16 Emulation in the device manager. I don't use any dos apps that need the emulator, so it was the fix of choice for my system. Shut down works perfect now.

Zune · 02-18-2001, 10:51 PM

There have been so many posts about the infamous 'shutdown' problems people have had with the CUSL2. There are many variants to the 'problem' -- ie. BSOD, blank frozen screen, etc... But more importantly, there are as many documented fixes as there are problems. I USED to have shutdown problems & tried many things before they were resolved. My version of the shutdown problem was that on about 30% of shutdowns I would get a blank black frozen screen & I'd have to power down manually with the POWER button. This is what worked for me (see system config below) --

1) disabled SB16 emulation in Device Manager -- I don't play any DOS games so I didn't need it

2) disabled one of the two USB controllers -- I still have 2 USB devices plugged into the original ports on the board with no problems

3) put my SoundBlaster Live! care into slot 2 with IRQ #5 reserved for it

4) put my NIC in slot 6 (no IRQ reserved)

Since I've implemented these changes, I have not had one problem with shutdown! I think the take home message is that there are many twists on the shutdown problem, & each may be unique for each user. The answer is to try to implement as many of the proposed 'fixes' as you need to make the problem go away. What worked for one user may not do the trick for you, so it's important to be patient & realize that most users have had good luck getting the issues resolved with a little tweaking. Good luck with your quest for the 'Shutdownable' CUSL!

Alain Proulx
UWO Medicine, Class of 2001
London ON Canada

My system...
Windows 98 SE (with MS Shutdown supplement installed)
PentiumIII 733-EB (with cBO stepping)
ASUS CUSL2
-Intel Security Driver v. 1.3.1
-Intel 815E driver v. 2.80.08
-*system O/C'd to cpu 825MHz/FSB 150MHz
256Mb Crucial\Micron PC133 CAS2 RAM
IBM Deskstar 75GXP 20Gb ATA100 HDD
Sony 140E 8x4x32 CD-RW (IDE)
ASUS 6800 GeForce256 DDR video card
-NVidia Detonator3 drivers 6.50
-DirectX 8.0a installed
SoundBlaster Live! Value
-in PCI slot 2 with IRQ #5 reserved to it
Network card (for cable internet access)
-in PCi slot 6 -- no IRQs reserved

kklee6 · 02-19-2001, 12:15 AM

I also had this shut down/restart problem before.
But, after reading this forum, i assign manually the IRQs to different PCI slots in the BIOS setting and ....
All my PCI cards and also the AGP display card still shared the same IRQ 11 and the problem was still there.

Then I reserve the IRQ 11 in BIOS and i can shut down or restart the machine fairly well except one strange problem. I can now shut down the machine (i verified this by looking at the power supply fan which was actually shut down) but the power LED is still ON.

When i browse the device manager, i notice that all the PCI devices are still sharing the same IRQ 11 but ... the AGP display card picks up IRQ 9.

KK Lee
________________________________________________________

INTEL PIII-866EB
ASUS CUSL2-C
SDRAM PC-133 256MB
ATI RADEDON 64M DDR RAM (Retail Version)
IBM DTLA307045 45GB/7200 rpm/UDMA100 Hard Disk
CREATIVE SB LIVE DE 5.1 (Retail Version)
Panasonic DVD-ROM SR8586
Surecom PCI 10/100Mbps LAN Card
MS Windows ME (Chinese Version)

02-14-2001, 03:24 AM	#1
Slinky Registered User Join Date: Feb 2001 Posts: 2	Hi all, I believe Microsoft may have solved the shutdown issue once and for all (well - maybe...). After browsing the latest Technet CD / Windows Millenium Knowledge Base, I discovered an article which explains about the NDIS.VXD file causing the majority of shutdown problems on 9x/Me. Eventually, the jist of it was that to enable shutdown properly with this vxd enabled - which you need for using any NIC - you have to ensure that the NIC is using it's own SEPERATE IRQ. My advice (unless you have a PS/2 mouse) is to use IRQ 12, as normally this will not be assigned to anything - just make sure that you turn off PS/2 mouse support in the BIOS. I have had the problems through 98, 98SE, and now Me, even after a complete rebuild. People have blamed the SB-Live! for causing this problem, but both Creative/Microsoft both state that this is not the case. Anyway, it worked for me - the first time a Microsoft fix has - so would suggust a few other people try it, and then post your results here! James
(Offline)

02-14-2001, 05:25 PM	#2
rjsy2k Registered User Join Date: Feb 2001 Posts: 17	Well that's spooky...after trouble shooting shutdown problem with the new system I built which was running Me for over a week I too found that Ndis.vxd was causing the problems on my system. If people go into msconfig, click on the Static VxD tab and uncheck Ndix.vxd....reboot and then test to see if they can now reboot/shutdown. I found I could but need to have it enabled for my cable modem to work I will try assigning specific IRQ's to my 2 NIC's but does anyone know how to make Me recognise these setting as it just seems to allocate the IRQ's itself & ignores the BIOS setting! tia
(Offline)

02-15-2001, 11:03 PM	#3
jimnsb Registered User Join Date: Feb 2001 Posts: 6	Whoa, just finished my CUSL2-C/P3 1 gig build a couple day ago and have been having only 2 problems: shutdown hang and NIC (RoadRunner). The RR tech told me today that the NIC had to have its own IRQ; the 4 I talked to yesterday said nothing about it (blamed 'network problems'). My problem now is uninstalling ACPI to free up the IRQ (I put it in accidentally when I ran the INF Update on the ASUS CD). Any idea how to remove ACPI without starting from scratch?
(Offline)

02-15-2001, 11:25 PM	#4
*Ozzie* neutered Join Date: Feb 2001 Location: Apple Valley, MN Posts: 10,261	Good find there Slinky This sounds like another one to add to the arsenal. Maybe this might can shed a little light on all those shutdown probs some of the folks are posting about. I have done the IRQ and reserving bit on my board. At one time I was convinced this was the way to do it. These days I'm not reserving anything in the bios with plug & play off and having no probs with it. Even my USB's are working... It's extremely possible that after a few card changes, a couple mods, and some history with this board that I have a combination that likes to "play" together. Thank you for sharing that with us. __________________ Have you supported your forum today? Change is the only constant in life
(Offline)

02-16-2001, 06:20 PM	#6
jmeyers Registered User Join Date: Feb 2001 Location: USA Posts: 257	My fix to shutdown problem I too had the shutdown problem. I fixed it by disabling SB16 Emulation in the device manager. I don't use any dos apps that need the emulator, so it was the fix of choice for my system. Shut down works perfect now.
(Offline)

02-18-2001, 10:51 PM	#7
Zune Registered User Join Date: Feb 2001 Location: London, Ontario, Canada Posts: 9	There have been so many posts about the infamous 'shutdown' problems people have had with the CUSL2. There are many variants to the 'problem' -- ie. BSOD, blank frozen screen, etc... But more importantly, there are as many documented fixes as there are problems. I USED to have shutdown problems & tried many things before they were resolved. My version of the shutdown problem was that on about 30% of shutdowns I would get a blank black frozen screen & I'd have to power down manually with the POWER button. This is what worked for me (see system config below) -- 1) disabled SB16 emulation in Device Manager -- I don't play any DOS games so I didn't need it 2) disabled one of the two USB controllers -- I still have 2 USB devices plugged into the original ports on the board with no problems 3) put my SoundBlaster Live! care into slot 2 with IRQ #5 reserved for it 4) put my NIC in slot 6 (no IRQ reserved) Since I've implemented these changes, I have not had one problem with shutdown! I think the take home message is that there are many twists on the shutdown problem, & each may be unique for each user. The answer is to try to implement as many of the proposed 'fixes' as you need to make the problem go away. What worked for one user may not do the trick for you, so it's important to be patient & realize that most users have had good luck getting the issues resolved with a little tweaking. Good luck with your quest for the 'Shutdownable' CUSL! Alain Proulx UWO Medicine, Class of 2001 London ON Canada My system... Windows 98 SE (with MS Shutdown supplement installed) PentiumIII 733-EB (with cBO stepping) ASUS CUSL2 -Intel Security Driver v. 1.3.1 -Intel 815E driver v. 2.80.08 -*system O/C'd to cpu 825MHz/FSB 150MHz 256Mb Crucial\Micron PC133 CAS2 RAM IBM Deskstar 75GXP 20Gb ATA100 HDD Sony 140E 8x4x32 CD-RW (IDE) ASUS 6800 GeForce256 DDR video card -NVidia Detonator3 drivers 6.50 -DirectX 8.0a installed SoundBlaster Live! Value -in PCI slot 2 with IRQ #5 reserved to it Network card (for cable internet access) -in PCi slot 6 -- no IRQs reserved
(Offline)

02-19-2001, 12:15 AM	#8
kklee6 Registered User Join Date: Feb 2001 Location: Hong Kong SAR Posts: 1	I also had this shut down/restart problem before. But, after reading this forum, i assign manually the IRQs to different PCI slots in the BIOS setting and .... All my PCI cards and also the AGP display card still shared the same IRQ 11 and the problem was still there. Then I reserve the IRQ 11 in BIOS and i can shut down or restart the machine fairly well except one strange problem. I can now shut down the machine (i verified this by looking at the power supply fan which was actually shut down) but the power LED is still ON. When i browse the device manager, i notice that all the PCI devices are still sharing the same IRQ 11 but ... the AGP display card picks up IRQ 9. KK Lee ________________________________________________________ INTEL PIII-866EB ASUS CUSL2-C SDRAM PC-133 256MB ATI RADEDON 64M DDR RAM (Retail Version) IBM DTLA307045 45GB/7200 rpm/UDMA100 Hard Disk CREATIVE SB LIVE DE 5.1 (Retail Version) Panasonic DVD-ROM SR8586 Surecom PCI 10/100Mbps LAN Card MS Windows ME (Chinese Version)
(Offline)

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