Vista not booting normally

Imwintergreen · 10-16-2008, 03:15 AM

Hey guys,

HP Pavilion tx1000 family. Running win vista home premium for more than a year now till last week. All a sudden it wont boot normally. When i power off and on, it boots only when i see the wireless indicator turning from amber to blue and back to amber. If it stays at amber - the system doesn't boot - it just stays quiet. I tried booting in safe mode with networking and was able to do the data backup (when the indicator turned blue and gave me a chance!!). Then i restored the system back. It started working fine (sometimes it works fine now). Now, when i put the computer in hibernation and turn on again - the display's going white. And if i restart windows in normal mode, the display works except that its just blank black screen (the fn+f8 for brightness works) and i hear the normal login sounds. Im not sure if its some hardware problem or software (drivers) issue??? Please help.

Thanks
Winter

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crabby · 10-16-2008, 10:31 AM

Hi there! Glad to see you got your other issue fixed

The change in the wireless light on your system usually indicates the loading of a driver... you can see this with lots of pieces of hardware, for example optical mice (the flash on then off then on again as their driver loads). So, my first thoughts would be... it's a driver issue. Disable the wireless completely and see what happens. If it seems that it now boots fine, you can try and reinstall the wireless drivers.

I would say your 'hibernate' and screen problem are related to the same driver issue. If hibernate can't load the driver it can just freeze, the same with the boot process... as the kernel loads it will get to a point where it just stops when it fails to load the driver, which is why the screen looks on but nothing shows.

This damned wireless can get quite annoying! Do you know what chip the card is?

crabby

Imwintergreen · 10-16-2008, 10:54 PM

I'm copy pasting the network cards details from the system info software

Card 1
Model NVIDIA nForce Networking Controller
Status Connected
Type WIRED
Speed 100 Mbps

Card 2
Model Broadcom 802.11a/b/g WLAN
Description [6] Broadcom 802.11a/b/g WLAN
Status Connected

crabby · 10-17-2008, 08:38 AM

Ok... well... I doubt the nvidia wired one is the issue.

It's the wireless one we need to look at. Unfortunately, that isn't enough information for me to find the newest drivers for you.

You will need to go to: Control Panel -> Device manager. Find the card in Network adaptors and right click it. Go to properties and check the chipset.

You can then use the chipset number to get the right driver from here: Broadcom Corporation - Download Drivers

I hope a driver reinstall fixes your problem :scared:

crabby

Imwintergreen · 10-21-2008, 07:14 AM

Hello crabby,

Thanks for your suggestions. And sorry for the late reply. The laptop does not start in normal mode anymore, only in safe mode (or in safe mode with networking support). What i understand from going through several forums is that i think this laptop (not windows vista!) has some problems with the motherboard and wireless card. I've contacted HP and a service engg. will be picking up my machine soon. And since its under extended warranty, i think they should be replacing the card and the board. I'll post you guys once the laptop is back to normal.

Meanwhile if someone has similar problems, just go through this page and you'll know what exactly is happening.
IT Resource Center forums - Serious Problem With Hp Tx1000 Need Help

Thanks.
Winter

crabby · 10-22-2008, 07:20 AM

I'll keep my fingers crossed for you

crabby

Imwintergreen · 11-20-2008, 01:39 AM

Hello Crabby,

After a couple of weeks of complaining and running behind the HP service men, they've changed the motherboard (for free of cost, since under extended warranty..). Now everything works fine including the wireless..

eace:

Oh and btw - i want to have ubuntu alongside vista.. how do i do that without creating any new problems.. maybe ill post this in a new thread..

crabby · 11-20-2008, 04:06 AM

New thread is best... and I can definitely help!

Glad they fixed it for you

crabby

uvwx280 · 12-01-2008, 10:28 AM

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10-16-2008, 03:15 AM	#1
Imwintergreen Member Join Date: Jun 2007 Posts: 35	Vista not booting normally Hey guys, HP Pavilion tx1000 family. Running win vista home premium for more than a year now till last week. All a sudden it wont boot normally. When i power off and on, it boots only when i see the wireless indicator turning from amber to blue and back to amber. If it stays at amber - the system doesn't boot - it just stays quiet. I tried booting in safe mode with networking and was able to do the data backup (when the indicator turned blue and gave me a chance!!). Then i restored the system back. It started working fine (sometimes it works fine now). Now, when i put the computer in hibernation and turn on again - the display's going white. And if i restart windows in normal mode, the display works except that its just blank black screen (the fn+f8 for brightness works) and i hear the normal login sounds. Im not sure if its some hardware problem or software (drivers) issue??? Please help. Thanks Winter
(Offline)

10-16-2008, 10:31 AM	#2
crabby Super Moderator Join Date: Jun 2006 Location: Salisbury, UK Posts: 2,355	Hi there! Glad to see you got your other issue fixed The change in the wireless light on your system usually indicates the loading of a driver... you can see this with lots of pieces of hardware, for example optical mice (the flash on then off then on again as their driver loads). So, my first thoughts would be... it's a driver issue. Disable the wireless completely and see what happens. If it seems that it now boots fine, you can try and reinstall the wireless drivers. I would say your 'hibernate' and screen problem are related to the same driver issue. If hibernate can't load the driver it can just freeze, the same with the boot process... as the kernel loads it will get to a point where it just stops when it fails to load the driver, which is why the screen looks on but nothing shows. This damned wireless can get quite annoying! Do you know what chip the card is? crabby
(Offline)

10-16-2008, 10:54 PM	#3
Imwintergreen Member Join Date: Jun 2007 Posts: 35	I'm copy pasting the network cards details from the system info software Card 1 Model NVIDIA nForce Networking Controller Status Connected Type WIRED Speed 100 Mbps Card 2 Model Broadcom 802.11a/b/g WLAN Description [6] Broadcom 802.11a/b/g WLAN Status Connected
(Offline)

10-17-2008, 08:38 AM	#4
crabby Super Moderator Join Date: Jun 2006 Location: Salisbury, UK Posts: 2,355	Ok... well... I doubt the nvidia wired one is the issue. It's the wireless one we need to look at. Unfortunately, that isn't enough information for me to find the newest drivers for you. You will need to go to: Control Panel -> Device manager. Find the card in Network adaptors and right click it. Go to properties and check the chipset. You can then use the chipset number to get the right driver from here: Broadcom Corporation - Download Drivers I hope a driver reinstall fixes your problem :scared: crabby
(Offline)

10-21-2008, 07:14 AM	#5
Imwintergreen Member Join Date: Jun 2007 Posts: 35	Hello crabby, Thanks for your suggestions. And sorry for the late reply. The laptop does not start in normal mode anymore, only in safe mode (or in safe mode with networking support). What i understand from going through several forums is that i think this laptop (not windows vista!) has some problems with the motherboard and wireless card. I've contacted HP and a service engg. will be picking up my machine soon. And since its under extended warranty, i think they should be replacing the card and the board. I'll post you guys once the laptop is back to normal. Meanwhile if someone has similar problems, just go through this page and you'll know what exactly is happening. IT Resource Center forums - Serious Problem With Hp Tx1000 Need Help Thanks. Winter
(Offline)

10-22-2008, 07:20 AM	#6
crabby Super Moderator Join Date: Jun 2006 Location: Salisbury, UK Posts: 2,355	I'll keep my fingers crossed for you crabby
(Offline)

11-20-2008, 01:39 AM	#7
Imwintergreen Member Join Date: Jun 2007 Posts: 35	Hello Crabby, After a couple of weeks of complaining and running behind the HP service men, they've changed the motherboard (for free of cost, since under extended warranty..). Now everything works fine including the wireless.. eace: Oh and btw - i want to have ubuntu alongside vista.. how do i do that without creating any new problems.. maybe ill post this in a new thread..
(Offline)

11-20-2008, 04:06 AM	#8
crabby Super Moderator Join Date: Jun 2006 Location: Salisbury, UK Posts: 2,355	New thread is best... and I can definitely help! Glad they fixed it for you crabby
(Offline)

12-01-2008, 10:28 AM	#9
uvwx280 Member Join Date: Oct 2008 Posts: 52	world of warcraft gold PAY real cash forworld of warcraft gold virtual goods. That is toworld of warcraft gold what many players likeworld of warcraft gold Wang Kang Yi have resortedworld of warcraft gold to quicken their progressworld of warcraft gold in online games.
(Offline)

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