Add/Remove Windows components will not open

[Sola1280]

This is the first time i have ever encountered this but anytime i try to start add/remove windows components i get this error

"Setup Library fxscom.dll could not be loaded or Function FaxOcmSetupProc could not be found "


i found solutions to fxscom.inf file errors but not to this one.

anyone have any ideas what the heck is going on???

[Sola1280]

forgot to add that my OS is xp pro sp2. i did a clean install and discovered that the add/remove windows component only breaks after SP3 install.

as far as i know there is not anything major that can not be updated individually. still have not found an answer to the problem though.

[zman88]

IMHO, I don't think sp3 is worth jack anyway. So I would just not install it.

Any chance you are turning off any services before you install sp3?

And maybe you could try slipstreaming sp3 and see if that works.

[Sola1280]

i find it a bit strange that on my wife's pc i installed sp3 and it was fine but mine it was a no go.

I didnt turn any services off before the install of sp3. However i have removed a few i dont need or just hog system resources. Im pretty careful when doing that though so i dont remove system critical services.

i havent tried slipstreaming sp3 so i may give that a shot. im just kinda tired of reinstalling. ive done it a few times thinking that there was an issue with the install until i discovered it only occured after sp3 install.

[Sola1280]

update to my problem. i have finally fixed it.

Step 1

add ; to the start of this line

FAX=fxscom.dll,FxOcmSetupProc,fxscom.inf,,7 so it becomes

;FAX=fxscom.dll,FxOcmSetupProc,fxscom.inf,,7

then i had to install a few other inf's and dll's

iis.dll
pinball.inf
games.inf
igames.inf
msnmsn.inf
zoneoc.dll
communic.inf
ocmsn.dll
setupqry.dll
setupqry.inf

and i think that was it .

on my wifes laptop and PC everything went smooth. just dont know how mine got that way but its all running smooth now.

[266]

take your computer to manufacturer's repair shop.

check bios.

if bios ok, clear cmos.

buy a restore card.

restore card protect your bios.

when attacked - restore!!

[CardinalChris]

Originally Posted by Sola1280

update to my problem. i have finally fixed it.

Step 1

add ; to the start of this line

FAX=fxscom.dll,FxOcmSetupProc,fxscom.inf,,7 so it becomes

;FAX=fxscom.dll,FxOcmSetupProc,fxscom.inf,,7

then i had to install a few other inf's and dll's

iis.dll
pinball.inf
games.inf
igames.inf
msnmsn.inf
zoneoc.dll
communic.inf
ocmsn.dll
setupqry.dll
setupqry.inf

and i think that was it .

on my wifes laptop and PC everything went smooth. just dont know how mine got that way but its all running smooth now.

I am having the same problem. Can't install or uninstall programs. I thought it was Firefox 3 that did it, but I have recently upgraded to SP3. And if it goes too long my shortcuts stop working on my desktop. I can click them and get the properties tab to open instead of the program. I would try your fix, but I have no idea what your post is saying you do... I am a novice compared to most on this board.

When I try to install a program or windows update I get the message in the attached file "screen". If I try to uninstall something I get the file in Screen2.

[Terry Reynolds]

Originally Posted by CardinalChris

I am having the same problem. Can't install or uninstall programs. I thought it was Firefox 3 that did it, but I have recently upgraded to SP3. And if it goes too long my shortcuts stop working on my desktop. I can click them and get the properties tab to open instead of the program. I would try your fix, but I have no idea what your post is saying you do... I am a novice compared to most on this board.

When I try to install a program or windows update I get the message in the attached file "screen". If I try to uninstall something I get the file in Screen2.

I don't think Sola1280 was really trying to provide instructions to someone else with that problem. His problem looks to have been very hardware specific, and really I don't think your problem has the same root cause. You have a shortcut issue that seems unrelated, and you are getting a different error message from Sola1280. Your message implies that you are trying to do Add/Remove in safe mode or you have some problem with your Windows installation. Given your shortcut issue, I'd think the latter. Try re-installing Windows over your old installation.