norton 2007 removes files without consent

Kimbo · 11-14-2006, 01:46 AM

regarding norton antivirus 2007

i looked in options and see no way to make it so when it finds medium/high risk files to ask me what to do and not automatically treat them. (you could in earlier versions)

i assume it deletes the files or maybe places them in a quarantine folder. well i looked for a quarantine or quarantine like folder or similar and found nothing. (assuming they are not deleted in the first place)

but i don't know for sure what it does. stupid idiots. they deleted on of my files that they thought was infected. it is not. i do have that file backed up so no actual dramas, except for headaches and the fact it now decides what to do with files that it thinks are infected or hack tools et al. it wasn't like this before. i don't like it. more loss of personal control, eh ???

zapionics<alt> · 11-14-2006, 04:58 AM

I havent looked at this app yet, thanks for the heads up!
I really dont need apps making decisions for me and deleting files.

Please post if you find a fix for this.

Kimbo · 11-14-2006, 09:25 AM

well i looked really well and as far as i can tell no there isn't.
the program under options even tells you that medium/high risk files are deleted automatically.

GWillakers · 11-20-2006, 05:36 PM

There's a time to call the vendor, and a time to bit.h on the Net.

Sound's to me this is the former.

If you find it did indeed delete files without asking, time to get the product pulled from the store shelves.

Kimbo · 11-21-2006, 12:33 AM

well i uninstalled it soon after and at the end it asked if i wanted to delete the files in "quarantine". i said no and it proceeded to finish the uninstall. since then i'm looking for folders that have the file, no luck yet. but there is no doubt that i am now sure that one can not change the setting of what to do with the medium/high risk files. norton automatically deals with them. the old option of ask me what do do from earlier versions only applies to low risk files.

speaking of this stuff, i should also mention that microsoft defender has some really bad false positives. it picked up a WAV file from the old dos game carmageddon as severe. (at least in ms defender i can select what to do with it, so i set it to always ignore) a wav file ?? i'm sure inside some of the code looks like some hack tool. defender recommends it's immediate removal. of course norton (including the online scan) zonealarm, cpav and msav don't pick up anything - since it's not a "bad" file. (the file is the FSUMVA.WAV)

Kimbo · 01-21-2008, 10:18 AM

time for an update.. i was messing around with the trial of nav 2008 on vista and as i expected, the feature to allow the end user to choose an option when a medium/high risk virus is detected is gone for good.

so i initiate a live chat with symantec. =====> january 2008 news.

towards the end i was being pedantic... it's obvious that both "team members" were from, no doubt, india or a similar place and really had no idea about the issue at hand, especially the 1st guy.

moral of the story:

DO NOT USE NORTON ANTIVIRUS IF YOU WANT TO BE 100% SURE THAT UNINFECTED FILES DO NOT GET DELETED!!

ATINUT · 01-21-2008, 11:16 AM

Quote:

Originally Posted by Kimbo

time for an update.. i was messing around with the trial of nav 2008 on vista and as i expected, the feature to allow the end user to choose an option when a medium/high risk virus is detected is gone for good.

so i initiate a live chat with symantec. =====> january 2008 news.

towards the end i was being pedantic... it's obvious that both "team members" were from, no doubt, india or a similar place and really had no idea about the issue at hand, especially the 1st guy.

moral of the story:

DO NOT USE NORTON ANTIVIRUS IF YOU WANT TO BE 100% SURE THAT UNINFECTED FILES DO NOT GET DELETED!!

Here's something else that happened when I tried Norton AntiVirus 2008. It quarantined a virus, and along with the virus it quarantined one or more of it's own files, and gave me an error message, not a specific one I might add, and told me to uninstall and reinstall the program. Needless to say, I removed that piece of junk and put Windows Live OneCare 2.0 back on my system. When I removed Norton, the files it had quarantined, which were actually cleaned got wiped out too.

I don't need Symantec's garbage running on my system. Sheesh, Symantec's garbage quarantined some of it's own files when it detected that virus or trojan horse, when there was no need to.

Underwater Mike · 01-21-2008, 01:08 PM

I removed Symantec's crap from my system several years ago and have never regretted it.

11-14-2006, 01:46 AM	#1
Kimbo Registered User Join Date: Nov 2001 Location: Perth, W.A. Posts: 611	norton 2007 removes files without consent regarding norton antivirus 2007 i looked in options and see no way to make it so when it finds medium/high risk files to ask me what to do and not automatically treat them. (you could in earlier versions) i assume it deletes the files or maybe places them in a quarantine folder. well i looked for a quarantine or quarantine like folder or similar and found nothing. (assuming they are not deleted in the first place) but i don't know for sure what it does. stupid idiots. they deleted on of my files that they thought was infected. it is not. i do have that file backed up so no actual dramas, except for headaches and the fact it now decides what to do with files that it thinks are infected or hack tools et al. it wasn't like this before. i don't like it. more loss of personal control, eh ??? __________________ § Pimp of Mario's World. Hater of society. §
(Online)

11-14-2006, 04:58 AM	#2
zapionics<alt> <unknown level> Join Date: Dec 2002 Location: AUSTRALIA Posts: 2,938	I havent looked at this app yet, thanks for the heads up! I really dont need apps making decisions for me and deleting files. Please post if you find a fix for this. __________________ * Please note: any advertising within this post has been placed there by the site owner and NOT by me! * "To Boldly Go..."
(Offline)

11-14-2006, 09:25 AM	#3
Kimbo Registered User Join Date: Nov 2001 Location: Perth, W.A. Posts: 611	well i looked really well and as far as i can tell no there isn't. the program under options even tells you that medium/high risk files are deleted automatically. __________________ § Pimp of Mario's World. Hater of society. §
(Online)

11-20-2006, 05:36 PM	#4
GWillakers Registered User Join Date: Sep 2006 Posts: 169	There's a time to call the vendor, and a time to bit.h on the Net. Sound's to me this is the former. If you find it did indeed delete files without asking, time to get the product pulled from the store shelves.
(Offline)

11-21-2006, 12:33 AM	#5
Kimbo Registered User Join Date: Nov 2001 Location: Perth, W.A. Posts: 611	well i uninstalled it soon after and at the end it asked if i wanted to delete the files in "quarantine". i said no and it proceeded to finish the uninstall. since then i'm looking for folders that have the file, no luck yet. but there is no doubt that i am now sure that one can not change the setting of what to do with the medium/high risk files. norton automatically deals with them. the old option of ask me what do do from earlier versions only applies to low risk files. speaking of this stuff, i should also mention that microsoft defender has some really bad false positives. it picked up a WAV file from the old dos game carmageddon as severe. (at least in ms defender i can select what to do with it, so i set it to always ignore) a wav file ?? i'm sure inside some of the code looks like some hack tool. defender recommends it's immediate removal. of course norton (including the online scan) zonealarm, cpav and msav don't pick up anything - since it's not a "bad" file. (the file is the FSUMVA.WAV) __________________ § Pimp of Mario's World. Hater of society. § Last edited by Kimbo : 11-21-2006 at 01:09 AM.
(Online)

01-21-2008, 10:18 AM	#6
Kimbo Registered User Join Date: Nov 2001 Location: Perth, W.A. Posts: 611	Re: norton 2007 removes files without consent time for an update.. i was messing around with the trial of nav 2008 on vista and as i expected, the feature to allow the end user to choose an option when a medium/high risk virus is detected is gone for good. so i initiate a live chat with symantec. =====> january 2008 news. towards the end i was being pedantic... it's obvious that both "team members" were from, no doubt, india or a similar place and really had no idea about the issue at hand, especially the 1st guy. moral of the story: DO NOT USE NORTON ANTIVIRUS IF YOU WANT TO BE 100% SURE THAT UNINFECTED FILES DO NOT GET DELETED!! __________________ § Pimp of Mario's World. Hater of society. §
(Online)

01-21-2008, 01:08 PM	#8
Underwater Mike Thoroughly water-cooled Join Date: May 2003 Location: Somewhere, beyond the sea Posts: 2,595	Re: norton 2007 removes files without consent I removed Symantec's crap from my system several years ago and have never regretted it. __________________ My boxes
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