which scanner software would you recommend?

Takki · 08-02-2007, 05:39 PM

Hi,

I've just bought the flatbed scanner Epson Perfection 4490 and I have problems with its software.
The problem is, I can not install the program Epson Scan. During the installation it says 'setup can't copy the files... C:\Documents and Settings\Takki\Local Settings\Temp\setup.exe'.
Not a succesfull setup.

But strange, because I can use the program Epson Scan.
The real problem is, I am missing one feature in the scan program of Epson. I miss the feature which lets me choose saving the scanned image as .TIF/.PDF.
Thats why all my scanned pictures are saved in .JPG with high compression now.

Who can help me? Before I contact Epson?

-------------------------------------------

Or which good/professional scan software would you recommend for me?
Because this is a good scanner I bought. Just its software is not 100% working.

Thanks for your help.

I'm using Windows XP Pro with SP2.
2048 mb RAM
2,7 GB left on the C drive.

Takki · 08-02-2007, 05:51 PM

I forgot to say:

I'm using this scanner for scanning film/negatives.

traveler · 08-02-2007, 10:03 PM

I would definitely call Epson. You should get what you paid for! You bought a scanner and its software and it should do what the box says it should do! Whether you go get third party software or not!

Your installation is probably being ruined by something that's running or some blown installation attempt that screwed up in the past. Shut everything down and clean everything up before you install.

__________________

Asus P4P800 Deluxe
Intel P4 3.2 Extreme Edition @ 3.50 / Zalman CNPS7000-AlCu / Arctic Silver Ceramique
4x1024 OCZ PC3200 EL Dual Ch High Performance Platinum Edition @ 2-2-2-5
ATI All-In-Wonder Radeon X800 XT / Samsung Syncmaster 215TW 21" Wide Screen LCD
Two Western Digital RE2 500 Gb YS Raid Edition SATA hdd's
Two Western Digital 250 Gb Raid Edition hdd's
Two Western Digital My Book 500 Gb external USB2/Firewire hard drives
LiteOn 165H6S DVD Super AllWriter / LiteOn 166s 16x DVD-Rom
Onboard LAN
Antec SX1240 full tower
Soundblaster Audigy 2 zs Platinum / CambridgeSoundworks 5.1 DTT 3500 Digital Speakers
Logitech G5 Laser Mouse
Logitech G15 Gaming Keyboard
Razer eXactMat + eXactRest
win2000

08-02-2007, 05:39 PM	#1
Takki Registered User Join Date: Jul 2003 Posts: 891	which scanner software would you recommend? Hi, I've just bought the flatbed scanner Epson Perfection 4490 and I have problems with its software. The problem is, I can not install the program Epson Scan. During the installation it says 'setup can't copy the files... C:\Documents and Settings\Takki\Local Settings\Temp\setup.exe'. Not a succesfull setup. But strange, because I can use the program Epson Scan. The real problem is, I am missing one feature in the scan program of Epson. I miss the feature which lets me choose saving the scanned image as .TIF/.PDF. Thats why all my scanned pictures are saved in .JPG with high compression now. Who can help me? Before I contact Epson? ------------------------------------------- Or which good/professional scan software would you recommend for me? Because this is a good scanner I bought. Just its software is not 100% working. Thanks for your help. I'm using Windows XP Pro with SP2. 2048 mb RAM 2,7 GB left on the C drive. __________________ sorry for my dumbness P4 3230 Mhz with HT enabled Asus P4C800 Deluxe, BIOS v1010 (I875P) Dual Channel 1024 MB RAM Corsair DDR400 CAS 2 modules (XMS) and another 2 Corsair TWINX XMS3200C2 512mb's. A total of 2048 MB of RAM. EVGA NVIDIA 7800 GS CO SUPERCLOCK with 256MB at 459/1350 Mhz SB Audigy 2 ZS compare your 3dmark06 with mine! my website
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08-02-2007, 05:51 PM	#2
Takki Registered User Join Date: Jul 2003 Posts: 891	I forgot to say: I'm using this scanner for scanning film/negatives. __________________ sorry for my dumbness P4 3230 Mhz with HT enabled Asus P4C800 Deluxe, BIOS v1010 (I875P) Dual Channel 1024 MB RAM Corsair DDR400 CAS 2 modules (XMS) and another 2 Corsair TWINX XMS3200C2 512mb's. A total of 2048 MB of RAM. EVGA NVIDIA 7800 GS CO SUPERCLOCK with 256MB at 459/1350 Mhz SB Audigy 2 ZS compare your 3dmark06 with mine! my website
(Offline)

08-02-2007, 10:03 PM	#3
traveler Where to next? Join Date: May 2001 Location: South Florida Posts: 18,168	I would definitely call Epson. You should get what you paid for! You bought a scanner and its software and it should do what the box says it should do! Whether you go get third party software or not! Your installation is probably being ruined by something that's running or some blown installation attempt that screwed up in the past. Shut everything down and clean everything up before you install. __________________ Asus P4P800 Deluxe Intel P4 3.2 Extreme Edition @ 3.50 / Zalman CNPS7000-AlCu / Arctic Silver Ceramique 4x1024 OCZ PC3200 EL Dual Ch High Performance Platinum Edition @ 2-2-2-5 ATI All-In-Wonder Radeon X800 XT / Samsung Syncmaster 215TW 21" Wide Screen LCD Two Western Digital RE2 500 Gb YS Raid Edition SATA hdd's Two Western Digital 250 Gb Raid Edition hdd's Two Western Digital My Book 500 Gb external USB2/Firewire hard drives LiteOn 165H6S DVD Super AllWriter / LiteOn 166s 16x DVD-Rom Onboard LAN Antec SX1240 full tower Soundblaster Audigy 2 zs Platinum / CambridgeSoundworks 5.1 DTT 3500 Digital Speakers Logitech G5 Laser Mouse Logitech G15 Gaming Keyboard Razer eXactMat + eXactRest win2000
(Offline)

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