Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server

Underwater Mike · 04-13-2008, 03:02 PM

I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate, loaded all my software and settings, and went to town. For some reason, Outlook 2003 is having excessive difficulty connecting to my hosted Exchange account. I'll get a "trying to connect" message for up to a couple minutes before I am prompted for the password. After that, Outlook will sometimes stay connected and sometimes will not. (No pattern there; just seems random.) Other times, the connections will time out without ever asking me for my password.

My Exchange host (1&1) says that the problem is not on its end, and I tend to agree. If I exit Outlook on the Vista box and try to connect using my account info on a backup XP box, everything runs smoothly. Exit the XP box and hop back onto the Vista box, and the problem is back. And, just to recap, this machine is a clean install. I also am not having issues with any other Internet-related activity -- web browsing, FTP, gaming -- nor is there any issue when connecting to a POP source. It's only Exchange that is giving me headaches.

Does anyone have any ideas what the issue could be and how to fix it? I note that a Google search yields a lot of similar posts, but no resolution.

Any suggestions appreciated. Thanks.

*SRTDodge05* · 04-13-2008, 03:04 PM

Did you try to get the latest updates for outlook.

Underwater Mike · 04-13-2008, 03:08 PM

Sorry, yes: Both the OS and the Office apps are up-to-date. I also tried disabling Vista autotuning on the connection, but that did nothing, so I re-enabled it.

zman88 · 04-13-2008, 03:38 PM

There are issues with 2003 and Vista . Have you gone to the MS download site and search for a fix(s) for yours or a similar situation? Or did you just use WU?

PeterT · 04-13-2008, 04:59 PM

Quote:

Originally Posted by zman88

There are issues with 2003 and Vista . Have you gone to the MS download site and search for a fix(s) for yours or a similar situation? Or did you just use WU?

hmm... I was considering trying Vista 64 when I get my free copy of Vista Ultimate (WFP). I use Office 2003, especially Outlook. This revelation is giving me second (third, fourth) thoughts.

zman88 · 04-13-2008, 05:09 PM

If you are using Exchange 5.5 try this fix.
Windows Vista, Outlook 2003 & Exchange 5.5 - Vista Forums

Underwater Mike · 04-13-2008, 10:29 PM

Zman, I tried that as well but no dice. I also posted queries in some of the MSFT newsgroups, but no luck there, either. As I mentioned, there are a lot of people complaining, but no consistent fixes.

I'd upgrade to 2007 if I thought that would help, but I've seen other issues with that and x64. Just seems like the OS is troublesome...

04-13-2008, 03:02 PM	#1
Underwater Mike Thoroughly water-cooled Join Date: May 2003 Location: Somewhere, beyond the sea Posts: 2,595	Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate, loaded all my software and settings, and went to town. For some reason, Outlook 2003 is having excessive difficulty connecting to my hosted Exchange account. I'll get a "trying to connect" message for up to a couple minutes before I am prompted for the password. After that, Outlook will sometimes stay connected and sometimes will not. (No pattern there; just seems random.) Other times, the connections will time out without ever asking me for my password. My Exchange host (1&1) says that the problem is not on its end, and I tend to agree. If I exit Outlook on the Vista box and try to connect using my account info on a backup XP box, everything runs smoothly. Exit the XP box and hop back onto the Vista box, and the problem is back. And, just to recap, this machine is a clean install. I also am not having issues with any other Internet-related activity -- web browsing, FTP, gaming -- nor is there any issue when connecting to a POP source. It's only Exchange that is giving me headaches. Does anyone have any ideas what the issue could be and how to fix it? I note that a Google search yields a lot of similar posts, but no resolution. Any suggestions appreciated. Thanks. __________________ My boxes
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04-13-2008, 03:04 PM	#2
SRTDodge05 Grab Life By The Balls Join Date: Jan 2003 Location: Michigan Posts: 7,830	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server Did you try to get the latest updates for outlook. __________________
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04-13-2008, 03:08 PM	#3
Underwater Mike Thoroughly water-cooled Join Date: May 2003 Location: Somewhere, beyond the sea Posts: 2,595	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server Sorry, yes: Both the OS and the Office apps are up-to-date. I also tried disabling Vista autotuning on the connection, but that did nothing, so I re-enabled it. __________________ My boxes
(Offline)

04-13-2008, 03:38 PM	#4
zman88 I'll race the truck! Join Date: Feb 2001 Location: NH Posts: 491	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server There are issues with 2003 and Vista . Have you gone to the MS download site and search for a fix(s) for yours or a similar situation? Or did you just use WU? __________________ Turn Left,Go Fast I spend most of my money on wild women,booze and computers....... The rest I just waste!
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04-13-2008, 05:09 PM	#6
zman88 I'll race the truck! Join Date: Feb 2001 Location: NH Posts: 491	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server If you are using Exchange 5.5 try this fix. Windows Vista, Outlook 2003 & Exchange 5.5 - Vista Forums __________________ Turn Left,Go Fast I spend most of my money on wild women,booze and computers....... The rest I just waste!
(Offline)

04-13-2008, 10:29 PM	#7
Underwater Mike Thoroughly water-cooled Join Date: May 2003 Location: Somewhere, beyond the sea Posts: 2,595	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server Zman, I tried that as well but no dice. I also posted queries in some of the MSFT newsgroups, but no luck there, either. As I mentioned, there are a lot of people complaining, but no consistent fixes. I'd upgrade to 2007 if I thought that would help, but I've seen other issues with that and x64. Just seems like the OS is troublesome... __________________ My boxes
(Offline)

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