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Old 07-18-2016, 05:53 PM   #1
flex22
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computer keeps crashing

hey guy's have a problem it been a long time happen also. weather it's chrome or fire fox they keep crashing. I'm running window 7 because I can't get windows 10 to down without the 7 service pack which will not load. so you see my problem has anyone had this to happen if so what did you do to fix it. i tried reloading the os the same things happens, almost as soon as it loaded.
thanks
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Old 07-18-2016, 08:18 PM   #2
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Re: computer keeps crashing

Quote:
Originally Posted by flex22 View Post
hey guy's have a problem it been a long time happen also. weather it's chrome or fire fox they keep crashing. I'm running window 7 because I can't get windows 10 to down without the 7 service pack which will not load. so you see my problem has anyone had this to happen if so what did you do to fix it. i tried reloading the os the same things happens, almost as soon as it loaded.
thanks
Is that your rig in your sig? Prescott on a P4P800?
If so, I'd recommend a couple of things worth checking on such an ancient build:
First check your CPU temp. Potentially your thermal compound has failed.
Can you swap out the power supply with a known good one and see if theres any improvement?
Also run a memory diagnostic, although I doubt its memory.
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Old 07-18-2016, 08:51 PM   #3
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Re: computer keeps crashing

Wow, a lot of old rigs appear to be dying. This one is about a decade old. I bet it was not OC'd either. Try replacing the CMOS battery, it probably cannot hold a charge any longer. If you can keep it up long enough Intel has a CPU diagnostic utility you can run. You might also want to monitor your 5V, 12V power supply. If you are running Win7 or above you can check out the Windows logs to see what is causing the issue.
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Old 07-18-2016, 08:51 PM   #4
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Re: computer keeps crashing

no that's a old computer it doesn't turn off just crashes and have to restart Firefox or chrome.
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Old 07-18-2016, 11:42 PM   #5
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Re: computer keeps crashing

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Originally Posted by flex22 View Post
no that's a old computer it doesn't turn off just crashes and have to restart Firefox or chrome.
Well if you have a newer system then run through the basics in no particular order:
  1. Have you change/updated anything recently? Hardware or software?
  2. Check you power supply, (I always like to swap out with a known good one because a bad/failing power supply can cause lots of strange behaviour and its an easy test. Otherwise you can try as Sandog suggested with monitoring voltages.)
  3. Is there any pattern to the crashes? Does it happen when you're using certain apps or devices?
  4. Monitor CPU temps, check the CPU with any diagnostic tool,
  5. Test the memory. Depending on your configuration you can remove sticks and re-install them one by one until you identify any bad stick or run a memory diagnostic or stress test.
  6. Check system logs.
It would help a lot if you would list your system specs.
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Old 07-19-2016, 02:12 AM   #6
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Re: computer keeps crashing

The ideas that have been presented are good.
1) Change coin battery
2) Check monitor for heat buildup indicating break in thermal paste.
{sometimes a dust out of heatsink will drop temps by 10C

No matter what the problem may be it helps to narrow it down.
First I would ask myself does it seem to be software or hardware.

If you bring up the BIOS and it stays up all night... it may be software.
To nudge this a bit more.... bring up control panel... admin tools...
Windows memory diagnostic.... let that run all night...
If it stays up... you can be pretty certain it is software and not hardware.
If it fails ...it is hardware... bad power supply, stick, loose wire, etc.

One of the things you said is that you reloaded the OS. I take that to mean that you re-installed the OS and not just rebooted.

A bare OS...with fresh drivers ...and not a ton of bloat software should have
eliminated most problem software.

Question ...is there any sort of consistency in the problem...
Does it only happen when you are in firefox or Chrome?
If yes that would point to a software problem.

When you say "crash", do you mean an application crash or the whole Operating system... with a blue screen?

Do you get the same error code each time?
Randomness tends to point to hardware... constants of any kind tend to be problems with software...

Only a couple of days ago...someone asked me why to migrate to Windows 10 instead of 7. The main answer to that is Hardware and software keep changing. I liked Windows 2000 the best... However the reason that I eventually HAD to upgrade is that the browsers were no longer supported.

You see the websites don't stand still. They will use new features of Java, JScript, Flash, or Net Framework. If one doesn't have an OS capable of running the current browsers...they run into all sorts of slow loading webpages, memory leaks and simple crashes.

Keep us informed ...I will check in again.
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Old 07-23-2016, 07:19 PM   #7
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Re: computer keeps crashing

Thanks I ran the all was good it showed one plug and play that was bad. I think it was a cd rom so I unplugged it but no luck still crash it will crash with Firefox or chrome. I reloaded the OS with just them two browsers and office 365. also cleaned the cpu this morning.
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Old 07-23-2016, 08:49 PM   #8
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Re: computer keeps crashing

Quote:
Originally Posted by flex22 View Post
Thanks I ran the all was good it showed one plug and play that was bad. I think it was a cd rom so I unplugged it but no luck still crash it will crash with Firefox or chrome. I reloaded the OS with just them two browsers and office 365. also cleaned the cpu this morning.
Ok, let us know how u go.
And please update your sig
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Old 07-24-2016, 08:40 AM   #9
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Re: computer keeps crashing

this is second time this happen.
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Old 07-24-2016, 09:10 AM   #10
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Re: computer keeps crashing

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Originally Posted by flex22 View Post
this is second time this happen.
Have you run a memory diagnostic yet?
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Old 07-31-2016, 11:35 AM   #11
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Re: computer keeps crashing

Quote:
Originally Posted by zapionics<alt> View Post
Have you run a memory diagnostic yet?
ran a memory test it showed it was bad hoping if it gets replace it will solve the problem. if its not that were do I go. I really don't want to replace memory and still have the problem.
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Old 08-01-2016, 12:34 AM   #12
GWillakers
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Re: computer keeps crashing

Determine which stick is bad, by running one stick at a time and repeating the memory diagnostic. Get rid of the bad stick.

If only one stick is bad, you can probably run with one till you find a suitable replacement.

With bad memory your problems can be numerous and varied.
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Old 08-07-2016, 09:06 AM   #13
flex22
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Re: computer keeps crashing

thanks guy's changed memory ran test and didn't get the error defective hardware. so I went and got two sticks its only DDR2 but what the hey,I was able to load winds 8 and then 8.1 cool it runs a lot better at lease I'm able to open more then one web,and I can do more then one thing at a time. missed the free windows 10
oh and change the battery. motherboard is a MSI
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Old 08-07-2016, 10:30 AM   #14
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Re: computer keeps crashing

Glad you got it fixed now just enjoy....
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Old 08-07-2016, 11:04 AM   #15
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Re: computer keeps crashing

Yea good to hear Flex22, that your system is running well...
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